Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Description
About this Role:
As a Youth Case Manager, you will meet with youth and the families of minors placed in care by DCFS due to abuse or neglect by caretakers, working to create a treatment plan with the ultimate goal of permanency. Helping to identify individual goals and service needs, you will coordinate wrap around services in the community, and assesses the client and family progress. Meeting with youth clients 1-3 times a month, family members once a month, you will also observe family visitation once a month. You may provide transportation for visits, doctor appointments, or other meetings with the client, legal team, DCFS team, or family.
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Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways
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Pathways @ http://www.pathways.com/mission-vision-and-values/
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
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