Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Overview:
Bridge Support Services is seeking a full-time highly motivated, compassionate, and caring Adult Case Manager to provide comprehensive Case Management Services to people with Intellectual Developmental Disabilities and Autism Spectrum Disorder in York, Cumberland, Androscoggin, and Oxford Counties.
Job description and responsibilities include but not limited to:
- Coordination, development, and facilitation of a comprehensive person-centered plan (PCP) designed to meet the specific needs, interests, and choice of each person we serve.
- Completing intakes, evaluations, and assessments.
- Encourages and monitors community inclusion and employment opportunities and resources.
- Provides advocacy services.
- Completes and ensures timely reporting of Reportable Events, Assessments, and Case Notes in Evergreen.
- Acitively builds on a team approach and collaborates with all providers and guardians.
- Completes at a minimum, bi-annual in-person home visits to assess services and satisfaction.
- Initiates Crisis services and support with Crisis planning.
- Supports with obtaining needed waiver services.
- Supports with coordination of medical appointments, transportation, Social Security and DHHS paperwork.
Qualifications:
1. Bachelor’s Degree from an accredited four (4) year institution of higher learning with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation, nursing, or a closely related field. OR bachelor's degree from an accredited four (4) year institution of higher learning in an unrelated field AND at least one (1) year of full-time equivalent relevant human services experience.
2. LSW or LSX preferred
3. Valid Driver’s License.
4. Satisfactory driving record per agency’s insurance company standards.
5. Have excellent verbal and writing skills.
6. Must be able to work well in a team and individual setting.
7. Understanding of HCBS (Home and Community Based Service)
Rate of pay is $24-$26 per hour dependent upon experience
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: On the road
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