Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Account Manager
Reports to:
Business Unit Manager
Headquarters:
Savannah, GA
Job Location:
Remote
What we do at Dental Claim Support:
DCS is a dental revenue cycle management company that works with dentists, dental offices and DSOs in the United States. DCS empowers dental teams by integrating highly trained RCM experts and a unique technology framework to maximize profitability and catalyze growth. Our dental billing systems and processes allow our employees to work all aspects of the full revenue cycle system efficiently, to increase profits for dental practices and groups.
Position Summary:
Dental Claim Support is seeking a dynamic and results-driven Account Manager to oversee the insurance billing services provided to our clients, while facilitating solutions to clients revenue cycle management needs. As the primary management contact for key client accounts, the Account Manager is entrusted with leading a team of Account Specialists, Subcontractors, while leveraging vendor relationships in ensuring the successful delivery of revenue cycle management services. This role involves fostering strong client and workforce relationships, a focus on client satisfaction, a strategic approach to expanding our client base; while expanding revenue cycle management services to drive company growth.
How the Account Manager fits in:
The Account Manager is the pivotal connection between our revenue cycle management services, our clients, and our internal team. This role combines client-centric leadership, team and subcontractor management, revenue optimization, client growth and retention efforts, and a commitment to operational excellence. The Account Manager also contributes strategically to the department's goals, making them an essential linchpin in driving our organization's success, fostering growth, and maintaining high levels of client satisfaction.
In this role, you will:
Client Relationship Management:
Team and Subcontractor Management:
Leadership and Workforce Retention:
Revenue Cycle Management Strategy:
Client Growth and Retention:
Operational Excellence:
Cross-Departmental Communication:
Continuous Learning and Adaptation:
Project Management:
CRM Maintenance:
Success Criteria:
Growth:
Client Retention:
Workforce Retention:
Revenue Recognition:
Emulation of Core Values:
Customer Satisfaction:
Workforce Satisfaction:
Referrals:
Requirements:
Compensation:
$55,000 salary commensurate with experience
Benefits:
Our Company Values:
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0 Regional Support Manager jobs found in Savannah, GA area