Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Care Manager
Rehabilitation Support Services, Inc. is hiring a Care Manager for its Care Management Program. RSS is a compassionate and caring employer dedicated to providing a vital safety net for vulnerable members of our communities. To our employees, working at RSS is more than a career – it’s a calling. As a Care Manager, you be part of an exceptional and inspiring team that changes lives every day. This is your chance to apply!
Hours and Benefits:
· 40 hour work week, Monday through Friday
· Eligible for Overtime Pay and Holiday Double-Time Pay
· Medical, Dental, and Vision insurance coverage offered 1st of month following employment
· 401k Retirement Plan
· Paid holidays, vacation, sick and personal time.
· Extensive paid training program
· Mileage reimbursement
Requirements for the Care Manager:
· Bachelor’s Degree in Human Services or a related field or a CASAC along with 2 years of experience in the Human Services field.
· Valid NYS Driver’s License required.
· Successful clearance by the Justice Center and New York State Office of Children and Family Services Statewide Central Register Database Check also required.
Responsibilities for the Care Manager include:
· Provide Health Home Services on site and in the field to a caseload of individuals with the goal of reducing the rate of preventable hospitalizations through linkage, connection and engagement with all necessary community-based resources and services for behavioral and physical health care.
· Coordinate the development of the Individualized Care/Service Plans/Plan of Care.
· Meet the Health Home and DOH requirements for outreach and engagement & active care management.
· Ensure and coordinate the completion of necessary assessments to identify client physical & behavioral health needs.
To Apply:
Provide a resume.
Rehabilitation Support Services wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion, and equal opportunity practices.
This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews. All safety protocols will be strictly followed.
Job Type: Full-time
Pay: From $21.47 per hour
Expected hours: 40 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Education:
License/Certification:
Work Location: In person
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