Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Description
About your Role:
As a Case manager, you will work with children, youth and their families involved in the Child Welfare system. You will provide support, education, and community resource links to necessary services. Meeting with the children and their families in the foster or family homes, you will provide supervised visitation, transportation when needed, parenting and life skill training, substance abuse, budgeting, meal planning, housing, and employment education and assistance. You will work a flexible schedule to suit your life and the needs of your client, and be available for after hour calls to address crisis situations. You are supported in your work through weekly supervision, trainings, and staff meetings with fellow office team members.
Perks of this role:
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What we offer:
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Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways
To Learn More About Us:
Pathways @ http://www.pathways.com/mission-vision-and-values/
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
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