Regional Support Manager jobs in Wilmington, DE

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Regional Support Specialist
  • Realogy
  • Exton, PA FULL_TIME
  • The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

    Responsibilities:

    Office Organization
    • In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
    • Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
    • Greet and direct agents/customers as needed

    Agent Support
    • Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
    • Support Agents with any technology, process or operationally related questions
    • Promote a friendly, inclusive office culture that reinforces our agent value proposition
    • Work with Agent Onboarding Team as needed to support agent onboarding process

    Transaction Support
    • Ensure our agents’ transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoided
    • Scan physical checks as needed
    • Point of contact as needed for following up on missing documentation or escalation of transactional issues.
    • Database entry and updates – MLS, Transaction Manager
    • Ensure our agent’s transactions are complete for compliance, commission payments are timely and adjustments are avoided
    • Systems review of Trident and transaction manager, issue resolutions submitted through OnBase

    Branch Leader Support
    • Support Branch Manager as needed with maintaining office promotional items, sales meetings, new agent orientations and supporting office culture
                                            
    Minimum Qualifications:
    • 1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
    • Strong written and verbal communication skills
    • Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
    • Proficiency with Microsoft Office
    • Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
    • Customer focused, delivery oriented, ability to multi-task.
    • Willingness to be “nimble” and adjust priorities as needed.
    • Bi-Lingual preferred (Spanish)
    • Ability to travel to additional offices in the region on an as needed basis
  • 1 Month Ago

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Assistant Food Service Manager
  • Kingsway Regional School District
  • Swedesboro, NJ FULL_TIME
  • PLEASE APPLY ONLINE AT https://www.krsd.org/employment Possess high school diploma or equivalent Appropriate licenses 3 years’ experience in school food service Skilled in the use of a computer and ot...
  • 9 Days Ago

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Assistant Food Service Manager
  • Kingsway Regional School District
  • Woolwich, NJ FULL_TIME
  • Qualifications: Possess high school diploma or equivalent Appropriate licenses 3 years’ experience in school food service Skilled in the use of a computer and other office equipment Prior bookkeeping ...
  • 7 Days Ago

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Regional Sales Manager
  • Dupont
  • Newark, DE FULL_TIME
  • At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices f...
  • 9 Days Ago

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Regional Sales Manager
  • Dupont
  • Wilmington, DE FULL_TIME
  • At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices f...
  • 10 Days Ago

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Regional Manager - Client Relations
  • Blood Bank of Delmarva
  • Newark, DE FULL_TIME
  • Overview In 1954, the Blood Bank of Delmarva was established in the Delmarva region as a private, not for profit agency to collect, test, and distribute blood products. Today, the Blood Bank of Delmar...
  • 13 Days Ago

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0 Regional Support Manager jobs found in Wilmington, DE area

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Territory Manager - Philadelphia, PA
  • The Judge Group
  • Bridgeport, NJ
  • ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community ...
  • 3/19/2024 12:00:00 AM

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Territory Manager - Philadelphia, PA
  • US Foods, Inc.
  • Bridgeport, NJ
  • ESSENTIAL DUTIES AND RESPONSIBILITIES • Foster the customer relationship in a team based selling model. • Manage deliver...
  • 3/18/2024 12:00:00 AM

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Territory Manager
  • Fish Window Cleaning
  • New Castle, DE
  • We are a fast growing team looking to add a few new faces! We offer growth within the company and great bonuses. If you ...
  • 3/17/2024 12:00:00 AM

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Territory Manager
  • Ranpak Holdings Corp
  • Philadelphia, PA
  • Summary Responsible for the sale of the organization's products in a specified region or major geographical area. Provid...
  • 3/17/2024 12:00:00 AM

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Regional Manager
  • Crunch
  • Philadelphia, PA
  • Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our te...
  • 3/15/2024 12:00:00 AM

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Regional Manager
  • Crunch Fitness
  • Moorestown, NJ
  • Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our te...
  • 3/15/2024 12:00:00 AM

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Territory Manager - Technology
  • The Travelers Indemnity Company
  • Blue Bell, PA
  • Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this...
  • 3/15/2024 12:00:00 AM

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Territory Manager, CardioMEMS - Philadelphia
  • Abbott Laboratories
  • Philadelphia, PA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 3/7/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$90,579 to $122,450
Wilmington, Delaware area prices
were up 1.0% from a year ago

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Let's find out what skills a Regional Support Manager actually needs in order to be successful in the workplace.
December 30, 2019
Regional Support Manager in Chillicothe, OH
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