Mission of the Registrar’s Office
This office serves the entire campus community, balancing the interests of the university’s administration and students to ensure quality service. Our office strives to ensure that policies and procedures are executed in a manner that is compliant, compassionate, and sensitive to the needs of those the university serves while safeguarding the integrity, accuracy, and security of student records. This office continually utilizes new and emerging technologies to improve service and securely maintain student records while remaining current with regulatory changes and compliance.
Job Summary
Directs the policies and activities of the Registrar's Office to provide a central and consistent registration operation, ensuring integrity of the university's academic and student records, including student registration and records, class schedules, instructional space assignments, graduation clearance, and related functions.
Job Duties and Responsibilities
- Serves as a principal source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff.
- Directs and participates in activities related to student enrollment and records:
- Maintain confidentiality of records and information.
- Maintenance of student files, ensuring records are accurate and maintained securely.
- Monitor developments in technology; maintain systems to support registration and record keeping functions.
- Monitor student records to ensure compliance to academic regulations and program requirements for graduation.
- Coordinate and publish class schedules; schedule classrooms effectively.
- Manage and publish the academic calendar.
- Update FERPA training module that is administered through the library.
- Manages daily operations of the Registrar Office:
- Compile statistical data and information;
- Maintain the integrity of student enrollment records and transcripts;
- Provide service to students, faculty, staff, and others;
- Ensure the integrity of data and information published in university publications and on the website.
- Works closely with other departments, the administration, and Academic Policy and Curriculum Committee to:
- Provide transcript and credential evaluations to support enrollment efforts.
- Collect and disseminate data.
- Provide academic and student data for institutional research, audits, etc.
- Prepare and publish official enrollment statistics.
- Develop policies and procedures for registration.
- Develop and implement academic policy as it affects students from the point of enrollment through graduation.
- Maintain a record of all curriculum changes.
- Manage the annual academic catalog update process.
- Other activities as needed.
- Collaborates with Institutional Research and Assessment Officer.
- Chairs Commencement Committee; responsible for managing annual ceremony.
- Serves or chairs other university committees as appropriate and needed.
- Performs other duties as requested by the CAO or President.
- Salary Range: $65,000 to $75,000 per year (commensurate with experience and qualifications).
Qualifications:
- At least a Bachelors degree in Education or related experience in higher education.
- At least 3 years of related experience.
Knowledge, Skills and Abilities Required:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse international community.
- Abilities
- Strategize, implement, and complete improvements through collaboration.
- Foster a cooperative work environment.
- Analyze and synthesize information and to present conclusions in statistical and management reports.
- Knowledge
- Customer service standards and procedures.
- Rules, regulations, and laws regarding student records.
- Records retention policies and procedures.
- Records archiving and/or retrieval.
- Student registration, academic, and residency requirements.
- WSCUC policies and procedures.
- Planning and scheduling techniques.
- Skills
- Configuration and use of student information systems (Anthology experience preferred).
- Process improvement.
- Policy development and implementation.
- Budget preparation and fiscal management.
- Familiarity with Student Information System (SIS) and Learning Management System (LMS) platforms