Regulatory Relations Liaison jobs in Bradenton, FL

Admissions Liaison/Clinical Liaison

Position Description

The Admissions Liaison/Clinical Liaison serves as the primary liaison to prospective patients, families, and designated healthcare providers.  This position requires active involvement in program development and facilitates a smooth patient referral/admission.  The efforts of this position will work in tandem with the strategic business plan as well as the leadership in the Facility.

Job Function

Every effort has been made to identify the essential functions of this position.  However, it in no way states or implies that these are the only duties you will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. 

Duties and Responsibilities

Administrative Functions

·         Receive and follow work schedule or instructions from your supervisor and as outlined in our established policies and procedures.

·         Maximize facility census and ensure a high level of resident satisfaction.

·         Develop and maintain a good working rapport with the Facility staff.

• Accommodate for meetings and admissions outside of normal business hours.

·         Participate in the development and execution of Facility sales and marketing plan.

• Assist with sales and marketing events. 
• Attend and actively participate in Facility sales and marketing calls and meetings.  Carry out roles and responsibilities as assigned.

·         Responsible for monitoring and responding on referral platforms.

• Responsible for completing and submitting required sales and marketing forms.

·         Design and develop marketing and promotional materials for the Facility.

·         Coordinate special events for the Facility.

·         Establish relationships and maintain contact with primary and secondary resources in the health care field.

·         Establish relationships and maintain contact with networking and community referral sources.

·         Recommend and implement initiatives that manage the target audience's perception of the Facility.

·         Maintain data on census.

·         Responsible for all census development.

·         Act as liaison between the facility and family members during the pre-admission and admission process. Upon admission, refer family members to appropriate Department Head depending on specific need.

·         Screen potential patients through on-site assessment.

·         Respond promptly to all referrals.

·         Determine the patient’s rehabilitation potential, discharge plan, and specialized rehabilitative or equipment needs.

·         Complete all required preadmission screening documentation to determine that services are appropriate.

·         Assess referrals and make admission decisions based on medical and financial information.

·         Communicate to the Facility’s Admissions Department and other pertinent staff all information necessary for admission.

·         Provide needed hospital information for new admissions.

·         Educate patients, families, and staff regarding the Facility’s record of providing quality care.

·         Promote effective public relations with patients, families, healthcare providers, and the community.

·         Exhibit professional behavior as a representative of the Facility.

·         Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

·         Perform other reasonable duties as assigned by supervisor.