Rehabilitation Services Manager jobs in Utica, NY

Are you looking to make a difference by improving the health of our patients?  Here you will find an innovative culture that is patient-focused and dedicated to making a difference.  We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.  Recently named a Forbes America's Best-In-State Employer 2022!

Under the supervision of a Physical Therapist, Occupational Therapist, Certified Occupational Therapy Assistant, or Physical Therapy Assistant, the Rehabilitation Services Aide (Rehab Aide) performs only delegated, selected or routine tasks. The Rehab Aide helps therapists to promote patient satisfaction and provides support for therapy staff by preparing patients to receive therapy treatments and preparing clinical areas before and after patient treatments. The Rehab Aide provides patient transport, assists with ensuring safe patient handling, assists patients in ambulation and mobility needs, and records activity on a daily log. The Rehab Aide maintains adequate inventory of office supplies and therapy consumable supplies and/or equipment. The Rehab Aide may additionally perform clerical duties and participate in administrative or operational aspects of the department at the direction of a coordinator, supervisor, or manager of Rehabilitation Services.

• Provides support and assists therapy staff as directed before, during and/or after patient treatment sessions (Instructs, motivates, safeguards, and assists patients practicing exercises and functional activities, secures patients into or onto therapy equipment, under direct supervision of Physical and/or Occupational Therapists)
  
• Carries out maintenance therapy programs under the direct supervision of Physical and/or Occupational Therapists, and documents appropriately in the patient medical record
  
• Reports any unanticipated reaction to treatment, or change in status, to Physical and/or Occupational Therapist, or appropriate licensed medical professional
  
• Demonstrates basic knowledge of preparation and/or application of therapy modalities, under direct supervision of licensed Physical or Occupational therapist or therapy assistant.
  
• Maintains clean working environment according to infection control practices by disinfecting equipment, changing linens, and organizing/preparing work space between patient treatments or as directed
  
• Transports patients to/from therapy appointments, maintaining compliance with safety and infection control policies
  
• Monitors, orders, and/or restocks therapy supplies to maintain adequate inventory
  
• Performs equipment and/or device checks and maintain logs per manufacturer’s instructions for use (i.e. hydrocollators, paraffin bath, refrigerators, dehumidifiers, fans, freezers)
  
• Answers the phone in a prompt, friendly, helpful manner and demonstrates appropriate telephone etiquette; answer questions and provides information in a helpful and courteous manner; directs incoming calls to the appropriate person or department when needed.
  
• Demonstrates basic knowledge of physical and occupational therapy equipment operation and maintenance, and/or process for maintenance requests on failed/non-operational equipment
  
• Assists in administrative, office, and/or billing tasks based on experience and at the discretion of coordinator, supervisor, and/or manager
  
• Assists in training and orientation of new staff based on experience and at the discretion of coordinator, supervisor, and/or manager
  
• Performs other duties as assigned

Education:

• High School Diploma/GED, required

Experience:

• Experience working in a rehabilitation clinic or hospital/ healthcare setting, preferred

License/ Certification:

• BLS - within 6 months from date of hire, required

Skills:

• Communication 
• Computer Skills
• Customer Service
• Interacting with People
• Listening
• Time Management
• Organizing/Categorizing records
• Reading/Writing/Comprehension
• Maintain Confidentiality
• Multi-Tasking

Physical Requirements:

• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
• Occasional balancing, climbing, grasping, pulling, pushing, reaching
• Frequent crouching, typing/ clerical/ dexterity, kneeling, lifting, repetitive motion, standing, walking
• Constant hearing, seeing/ monitor/ computer use, talking, visual acuity (color, depth, perception)

Hazards: 

• Occasional bodily fluids/bloodborne exposure

Working Conditions: 

• Occasional extreme temperatures

Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:  

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match 
• And more!

Specific benefit offerings may vary by location and/or position.

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.