Rehabilitation Services Supervisor jobs in Dallas, TX

Rehabilitation Services Supervisor is responsible for the day to day operations of the rehabilitation therapy function. Supervises the delivery of therapy programs to patients. Being a Rehabilitation Services Supervisor responsibilities include providing consultation to and monitoring the performance of the rehabilitation staff. Oversees staff and ensures that all policies and procedures are followed as set forth by the health care facility. Additionally, Rehabilitation Services Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Requires a license in the area of specialization. The Rehabilitation Services Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Rehabilitation Services Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 27 Days Ago

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Group Services Supervisor
  • Entertainment Services LLC
  • Garland, TX FULL_TIME
  • DescriptionPrimary Job Duties:• Supports the Group Services department as the #2 to the Group Services Manager• Responsible for coordinating the setup and breakdown of all group services events throug...
  • 6 Days Ago

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Field Services Supervisor
  • Power Engineering Services
  • Mesquite, TX FULL_TIME
  • About Us: Established in 1993, Power Engineering Services, a Quanta Services, Inc. (NYSE:PWR) company, is a technical service organization specializing in commissioning, start up, and maintenance test...
  • 1 Month Ago

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Housekeeping Supervisor
  • Legacy Rehabilitation & Healthcare
  • Corsicana, TX FULL_TIME
  • Adhere to directives of Administrator and Director of Nurses. To keep the nursing facility in a clean and sanitary condition in order to provide for the welfare and core of the residents in a healthfu...
  • 15 Days Ago

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Supervisor
  • GDI Services Inc US
  • Carrollton, TX FULL_TIME
  • GDI Services, Inc., one of the leading providers of quality facility management services for manufacturing & industrial, distribution, healthcare, commercial, and educational facilities is in need of ...
  • 6 Days Ago

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Director of Social Services
  • Duncanville Healthcare and Rehabilitation Center
  • Duncanville, TX FULL_TIME
  • Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living cam...
  • Just Posted

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0 Rehabilitation Services Supervisor jobs found in Dallas, TX area

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TEMP REMOTE
  • Intercare Holdings Insurance Services
  • Garland, TX
  • Claims Adjuster Summary Reports directly to the unit Claims Supervisor and may be called upon to provide technical backu...
  • 4/24/2024 12:00:00 AM

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Maintenance Supervisor - Villa Del Rio
  • Asset Living
  • Garland, TX
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 4/23/2024 12:00:00 AM

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Transportation Aide / Van Driver
  • Edgewoodrehab
  • Mesquite, TX
  • ** Transportation Aide / Van Driver** ** Edgewood Rehabilitation and Care Center** ** Mesquite, TX** Part-time, CNA cert...
  • 4/23/2024 12:00:00 AM

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Certified Nursing Aide
  • LCS Senior Living
  • Dallas, TX
  • Autumn Leaves is looking for Certified Nursing Aides to join our team! General Summary: The Nurse's Aide assists the lic...
  • 4/22/2024 12:00:00 AM

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Maintenance Technician - Heat Pump HVAC
  • KPM
  • Dallas, TX
  • KPM is looking for a Maintenance Technician with Heat Pump HVAC to join the team at our Muse property! This is a full ti...
  • 4/22/2024 12:00:00 AM

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Occupational Therapist - Golden Acres
  • Ensign Therapy
  • Dallas, TX
  • OCCUPATIONAL THERAPIST - FULL TIME - GOLDEN ACRES - DALLAS, TX Practice to the top of your license! Clinical development...
  • 4/22/2024 12:00:00 AM

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TEMP REMOTE
  • Intercare Holdings Insurance Services
  • Garland, TX
  • Claims Adjuster Summary Reports directly to the unit Claims Supervisor and may be called upon to provide technical backu...
  • 4/21/2024 12:00:00 AM

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Transportation Aide / Van Driver
  • Fundltc
  • Dallas, TX
  • ** Transportation Aide / Van Driver** ** The Hillcrest of North Dallas** ** Dallas, TX** **DUTIES & RESPONSIBILITIES:** ...
  • 4/21/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rehabilitation Services Supervisor jobs
$111,919 to $128,448
Dallas, Texas area prices
were up 2.2% from a year ago

Rehabilitation Services Supervisor in Raleigh, NC
The position is responsible for monitoring case management practices to ensure compliance with Rehabilitation Services Administration (RSA) policy and procedure.
December 05, 2019
Rehabilitation Services Supervisor in New London, CT
Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
February 19, 2020
Rehabilitation Services Supervisor in Galveston, TX
Knowledge of rehabilitation principles and practices and reporting requirements.
January 31, 2020