Reimbursement Services Director - Home Care directs and supervises the activities of the benefits claims and provider reimbursement personnel in a home care environment. Sets procedures for filing reimbursement claims and ensures timely and accurate claims payments. Being a Reimbursement Services Director - Home Care monitors, evaluates and reviews all cost reporting in support of reimbursement claims. Produces the documentation necessary for reimbursement, Medicare Compliance, and control of receivables. Additionally, Reimbursement Services Director - Home Care may require an advanced degree. Typically reports to top management. The Reimbursement Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Reimbursement Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Summary: The Regional Director is a Bachelor's prepared RN, who is responsible for planning, organizing, directing, coordinating and evaluating HCR’s patient services at the regional level, (North Country); working with clinical management to assure high quality outcomes, patient, and staff satisfaction, and attainment of revenue goals.
Essential Functions
Ensure coordination of all patient services by monitoring plans of treatment, assuring case conferences are conducted, conducting periodic patient evaluations, and determining frequency and/or staffing patterns.
Ensure decisions regarding patient referral, admission and discharge are made based on patient’s assessed needs and safety and does not jeopardize the safety of personnel.
Ensure a comprehensive interdisciplinary assessment is completed for each patient and addresses the medical, social, mental health and environmental needs of the patient.
Ensure personnel delivering patient care are adequately supervised as evidenced by:
Ensure personnel are scheduled to guarantee proper coverage within authorized staffing levels.
Responsible for recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency in collaboration with the Clinical Managers and HR Department.
Ensures staff maintains up-to-date credentials, and adheres to job responsibilities and productivity requirements, by conducting timely, thorough performance reviews annually, providing more frequent feedback on low performance as needed.
Participates in the agency’s information management and performance improvement programs.
Serves as a member of the Professional Advisory Council and periodically reviews policies relevant to patient care with the council.
Participates in local organizations on activities relative to the health professions and community health services.
Responsible for the organization and directions of the ongoing functions, including, but not limited to, the following:
Maintain a working knowledge of current Medicare, Medicaid, and third-party payor requirements for home care reimbursement.
Keep up-to-date on evidence-based care and practices, products, treatments and trends and communicate this information to personnel.
Maintain understanding and effective demonstration of nursing leadership competencies, including, but not limited to:
People:
o Build effective teams
o Manage relationships up, down and to the side
o Motivate and develop others
o Build positive work environments
Purpose:
o Respond to organizational mandates
o Project mission
o Move strategies to actions by using short-term objectives
Process:
o Manage a change process
o Manage conflict within the organization
o Use performance assessments effectively
Personal:
o Develop self-knowledge and awareness
o Use communication skills interpersonally and publicly
o Demonstrate courage
o Maintain resilience
Other duties as assigned.
Minimum Requirements:
Graduate of an accredited program of registered professional nursing; Bachelors in Nursing required; Masters in Nursing preferred.
Experience Requirement: Two (2) or more years of experience at the RN level in both certified (CHHA) home health care and in clinical management.
License: Current and unexpired NYS RN license, unencumbered, required.
Job Type: Full-time
Pay: $90,000.00 - $140,000.00 per year
Benefits:
Schedule:
Application Question(s):
Shift availability:
Ability to Commute:
Ability to Relocate:
Willingness to travel:
Work Location: In person
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