Reimbursement Services Director directs and supervises the activities of the claims and provider reimbursement personnel. Handles third-party reimbursement for services rendered to patients. Being a Reimbursement Services Director sets procedures for filing reimbursement claims and ensures timely and accurate claims payments. Monitors, evaluates and reviews all cost reporting in support of reimbursement claims. Additionally, Reimbursement Services Director develops policies and procedures compliant with fiscal and regulatory requirements. Oversees the collection of statistical and financial data needed for preparing annual and monthly health insurance reports. May require an advanced degree. Typically reports to top management. The Reimbursement Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Reimbursement Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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Responsible to review Medicare/Medicaid documentation to assist nursing centers in completing MDS 3.0 documentation to assure appropriate levels of Medicare and/or Medicaid reimbursement.
The Director of Clinical Reimbursement will oversee the clinical reimbursement and case management services within the organization and will report directly to the Vice President of Clinical Services. These services include Medicare A and B, managed care, insurance, and Medicaid Essential Qualifications::
• Multi facility/regional Supervisor experience • 5 years MDS experience • Active RN license required with RAC-CT preferred
• 2 years previous management experience Essential Functions::
• Directly manages the MDS Team in multiple sites.
• Ensure compliance with clinically-based reimbursement procedures.
• Ensure compliance throughout the organization with the guidelines for the Minimum Data Set (MDS), Quality Measures, Medicaid and Medicare RUGs, Medicaid Case Mix, and Medicare’s skilled level of care criteria including the supportive documentation requirements.
• Performs periodic review of MDS 3.0 documentation for accuracy and appropriateness.
• Performs periodic resident medical chart audits to monitor that services captured on the MDS matches resident needs and documentation reflects categories for case mix reimbursement. Process MDS(s) when necessary.
• Monitors LTCQ reports for accuracy of MDS coding.
• Monitors and assists with validation of Quality Measure reports for accuracy of MDS coding.
• Monitors that facilities follow current RAI Manual and CMS regulatory guidelines.
• Updates MDS teams on RAI and CMS regulatory changes; revises policy and procedures as needed.
• Assists licensed nursing staff in improving MDS assessment skills through formal and informal training. Coordinates training and communication with Clinical Services staff as needed.
• Performs audits per company and divisional standards and policies. Reviews required documentation tools; to ensure appropriate levels of reimbursement.
• Attends and participates as needed meetings, PPS Meetings, Triple Check Meetings, scheduled in-service programs, staff meetings.
• Maintains confidentiality of necessary information.
• Collaborates with all sites and/or site staff related to denial issues affected by the MDS.
• Works with finance, MDS, nursing and medical records staff to assure appropriate levels of reimbursement.
• Monitors facility schedules to assure the complete and timely submission of MDS data according to Federal and State reimbursement requirements.
• Collaborates with the facility to keep them informed of new developments for Federal and State payment systems.
• Communicates and coordinates the resolution of facility issues related to the MDS process through appropriate departments.
• Collaborates in the development of new processes, forms, and systems, including the adoption of technology.
• Ensures MDS team members coordinate with other members of the Inter-Disciplinary Team (IDT) the development and implementation of a plan of care that meets the individual needs of each resident.
• Maintains a monitoring system by which new admissions, annual reviews, and quarterly reviews are initiated and completed within the required periods.
• Participates in training of PCC and POC coding for nursing staff as needed.
• Tracks, trends, and analyzes QM for all SNFs to identify vulnerabilities and plan of action.
Active Listening: Team members listen to each other’s ideas. They are observed validating ideas through active listening and “piggy-backing” (or building) off each other’s ideas.
Communication: Team members communicate. They are observed interacting, discussing, and posing questions in an effort to fortify understanding and dispel miscommunication.
Persuading: Team members use persuasion. They are observed exchanging, defending, and rethinking ideas with the greater good in mind.
Respecting: Team members respect the opinions of others. They are observed encouraging and supporting others’ ideas and efforts.
Helping: Team members help. They are observed offering assistance to each other.
Sharing: Team members share. They are observed sharing ideas, information and influence.
Participating: Team members participate. They are observed participating in social media, campaigns, and projects.
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