Reimbursement Services Director jobs in Raleigh, NC

As the ViiV Healthcare Director, Learning & Development, Field Reimbursement (FRM), you will lead training, including the development and execution of the training plan, for the FRM team in the US HIV market. This includes developing and leading an onboarding program for new FRMs/FRDs, developing and leading sustainment training for the existing FRM/FRD team, and consulting with brand trainers on implementation training processes as needed. This role represents an incredible opportunity to help ViiV Healthcare further reduce the impact of HIV on individuals and communities. Please note that this role is based out of ViiV's US Headquarters in Durham, NC & is eligible for a full relocation package.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following...

• Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.
• Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients
• Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights
• Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team
• Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working
• Create training materials from initiation to approval, following the appropriate approval process
• Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles
• Manage external partner relationships
• Maintain appropriate and accurate records of training

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's Degree
• Experience in Field Reimbursement within the Pharmaceutical Industry
• Experience in Specialty Pharmaceutical account management principles and execution
• Working knowledge of specialty pharmaceutical medicines, including long-acting injections

If you have the following characteristics, it would be a plus:

• Training Experience
• Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application
• Leadership Experience
• MBA or graduate degree
• Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact
• Proven experience and acumen in coaching and motivating others
• Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry
• Proven success actively participating and leading in matrix team environments
• Working knowledge of HIV disease state and products
• High level demonstration of leadership behaviors, excellent strategic thinking and interpersonal skills
• Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders

#LI-ViiiV

#LI-GSK

*This is a job description to aide in the job posting, but does not include all job evaluation details.

Please visit to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between and in 2009, with joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or 1 801 567 5155 (outside US).

ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting site.