Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
This position is for Lansing, MI.
Hutcherson Construction is Western Michigan’s Top Company for roofing, siding, and decking. Since we opened in 2014 we have grown year after year to serve West Michigan and West Michigan communities. We are proud of our reputation and believe in a company culture that supports training, growing, and rewarding those that meet our values and goals. If you’re looking for a company that values and rewards hard work and great culture, look no further and give us a call.
About Role:
A Hutcherson Construction Client Relationship Manager is a professional who specializes in selling decking, siding, and roofing products and services to clients in the exterior construction industry. Their primary role in this outside sales position is to generate revenue by building and maintaining relationships with existing and potential customers.
Some of the key responsibilities of a Client Relationship Manager include:
1. Manage and grow existing clients, along with organic leads provided from the BDC.
2. Generate leads and identify potential clients through various channels such as networking events and referrals.
3. Present, promote and sell products/services, using our sales process, to existing and prospective customers in order to achieve revenue targets and increase market share.
4. Conduct site visits to gather information and meet with clients to assess their needs and preferences.
5. Establish and maintain sufficient product knowledge to provide product demonstrations and technical expertise to clients.
6. Prepare quotes and negotiate contracts and pricing with clients and prepare sales proposals.
7. Collaborate with internal teams such as marketing, production, and customer service to ensure customer satisfaction.
8. Maintain accurate and up-to-date records of customer interactions and sales activities.
9. Stay informed about industry trends, new products, and competitor activities.
10. Represent Hutcherson Construction by exemplifying our Core Values: Create the Standard, Own Your Outcome and No Eeyores!
To be successful in this role, a Client Relationship Manager should have excellent communication and interpersonal skills, as well as a strong understanding of the construction industry and its products and services. They should also be comfortable working independently and have a track record of achieving sales targets.
What you’ll get:
At Hutcherson Construction, you’ll be a part of a company that believes in doing great work for great customers. We’ve been serving the area for over 10 years and we will be around for many more. Come be part of a growing company that believes in training and equipping you for not only this opportunity, but future growth opportunities as well. Here’s a few things you can expect from us:
- Competitive Compensation
- Training and Support that will provide you with the skills to be successful
- Fun, engaging, and professional work environment
- Paid Vacation after first year
- Profit sharing incentive program
- Opportunities for growth with an established company in the community
- A GREAT place to work
- A healthy and thriving company culture
Benefits:
- Medical, Dental, Vision Insurance
Job Type: Full-time
Salary: $50,000.00 - $150,000.00 per year
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Job Type: Full-time
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Work Location: Hybrid remote in Plainwell, MI 49080
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