Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our retail store. The Store Manager will be responsible for ensuring excellent customer service, maximizing sales, and maintaining a positive and productive work environment. This is a leadership role that requires strong organizational skills, sales expertise, and the ability to effectively manage a team.
Duties:
- Provide exceptional customer service and ensure customer satisfaction
- Train, develop, and motivate store staff to achieve sales targets
- Monitor and analyze sales performance, making adjustments as necessary to meet goals
- Develop and implement strategies to increase store traffic and drive sales
- Conduct regular inventory checks and manage stock levels
- Ensure compliance with company policies and procedures
- Handle customer complaints and resolve issues in a timely manner
- Oversee store maintenance and cleanliness
- Collaborate with the marketing team to plan and execute promotional activities
Qualifications:
- Strong knowledge of customer service principles and practices
- Proficient in retail math and sales analysis
- Excellent communication and interpersonal skills
- Ability to train, develop, and motivate a team
- Experience in interviewing, hiring, and onboarding new employees
- Strong organizational skills with attention to detail
- Multilingual skills are a plus
- Proficient in administrative tasks such as scheduling, payroll, and reporting
Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off
If you have a passion for retail, excellent leadership skills, and a drive for success, we invite you to apply for the position of Store Manager. Join our team and help us create an exceptional shopping experience for our customers.
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work Location: In person
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