Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Our energetic, fast-paced, growth team is looking to add a new full-time position to serve as a Relationship Manager. This position will be responsible for maintaining and enhancing relationships with our previous clients. Duties include understanding client needs, addressing concerns, and ensuring overall satisfaction. This role involves proactive communication, identifying opportunities for upselling or cross-selling, and collaborating with other teams to meet client expectations. The Client Relationship Manager should have strong interpersonal skills, a deep understanding of our products/services, and the ability to analyze client feedback to improve future interactions. Successful candidates will foster long-term client loyalty and contribute to the growth of our business.
Clear All
0 Relationship Manager - Sales jobs found in Melbourne, FL area