Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
NBC’s Relationship Manager is stimulating, challenging, and offers the opportunity for growth. Candidates should be capable of properly managing a sizeable loan portfolio on a consistent basis. Expected to work semi-independently with a like-minded group of professionals who directly contribute to the success of the Bank.
The general responsibilities of the position, which are all completed within the framework of Bank policies and procedures, are:
Necessary Skills, Training, and Dispositions:
The Bank offers Health and Dental Insurance, 401K with employer match, group life insurance, disability, and a time off package.
0 Relationship Manager - Sales jobs found in Troy, NY area