Reliability Engineer jobs in Provo, UT

Job Description

Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

Who Are We:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint recently celebrated a milestone of protecting more than 2 million families.

Vivint was named to the Forbes list of "America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of "America's Best Employers" in 2018. The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism.

Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's "World's 50 Most Innovative Companies."

Vivint is one of, if not the, largest Salesforce customers in the state with more than 4,700 full license users. The team works on exciting Salesforce products including Digital Engagement, Feedback Management, Sales & Service Cloud, Heroku, Einstein Bots, and others. We believe in fully leveraging and being at the cutting-edge of Salesforce to help serve our 2 million customers.

Responsibilities

• Improve and maintain infrastructure for containerized microservice environments
• Troubleshoot and debug issues with a focus on resolving problems quickly with minimal impact to customers and developers
• Manage processes, systems, and infrastructure, leveraging best practices and security
• Monitor and manage service reliability, availability, and performance Support and troubleshoot Linux and Containers
• Bolster reliability and performance of customer-facing services Build tools and systems to manage infrastructure and applications
• Measure and optimize system performance with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating
• Provide primary operational support and engineering for multiple large, distributed software applications
• Participate in on-call rotation

Required Experience:

• Thorough experience with containerization and orchestration technologies
• A strong grasp of configuration management and automation tools
• Experience with code management and deployment processes (CI/CD), procedures, and tools
• Automation scripting for build and release processes
• Proficiency reading and authoring code using Bash, Python, or Go
• Strong experience with Linux operating systems such as Ubuntu and CentOS.
• Strong understanding of networking
• A pragmatic approach to problem-solving
• Strong teamwork and collaborative skills
• Bachelor's degree in an IT-related field or equivalent experience

Desired Skills:

• Monitoring & Alerting (Prometheus, Grafana, Alert Manager, etc.)
• Container Orchestration (Kubernetes, Mesos/Marathon, etc.)
• Configuration Management (SaltStack, Ansible, etc.)
• CI/CD Tools (Jenkins, Gitlab CI/CD, Github Actions, etc.)
• Scripting (Bash, Python, etc.)
• Linux Networking (NetworkD, OVS, NetPlan, etc.)
• Messaging Systems (Kafka, RabbitMQ, etc.)
• NoSQL Databases (Cassandra, MongoDB, etc.)
• Server Hardware Operations (PXE, Cloud Init, Kickstart, etc.)
• Cloud Operations (AWS)

Learn about the Vivint Culture and why it's a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) Employer Match
• Employee Resource Groups

WORKING CONDITIONS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

If you are an active Vivint employee, please apply through Workday by searching \"Find Jobs\".