Religious Activities and Education Director develops, plans, and implements policies and procedures to support religious and educational activities. May require a bachelor's degree in a related area and at least 7 years of experience in the field. Being a Religious Activities and Education Director generally manages a group of exempt and/or nonexempt employees. Relies on experience and judgment to plan and accomplish goals. Additionally, Religious Activities and Education Director typically reports to a senior manager. (Copyright 2024 Salary.com)
Job Summary
The Religious Client Services Specialist (RCSS) is one of the key people to set the tone of service within the Religious Client Services branch. The RCSS will perform a wide range of services including; account servicing/maintenance; resolving complex customer concerns; and completing all levels of complexity of customer research. The RCSS is responsible for actively coordinating with the Religious Client Services Manager in facilitating requests or inquiries, researching account issues and follow up communication with all clients. The RCSS will also assist in resolving differences, processing and reconciling proof work, reviewing and completing operational reports, and provides training and guidance to ensure that the staff adhere to the Bank’s policies and procedures providing quality customer service and problem resolution consistent with customer needs.
Essential Duties:
Non-Essential Duties:
Required Knowledge:
Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.
Basic Knowledge, Skills and Abilities:
Equipment Operated:
Physical Requirements & Work Environment:
Education and Experience:
Additional Requirements:
· Ability to travel to client locations as needed.
· Some weekend and after hours may be required.
This job description is not intended to be all-inclusive, and employees will also perform other duties as assigned by management as required.
Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
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