Res. Hall Manager (Incl. Room, Board) jobs in Cedar Falls, IA

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.   

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.   

Responsibilities: 

• Accurately manage a firearms log that is in compliance with all Federal laws and State Laws

• Efficiently manage all receiving and shipments of firearms

• Check and log 4473 forms daily

• Maintain a highly efficient and organized back stock

• Work with local groups processing banquet guns

• Train associates on proper 4473 procedures and maintain strict standards

• Perform monthly gun reconciliations while complying with internal audits

• Provide world class customer service by smiling and greeting all customers

• Be knowledgeable to answer questions concerning location, price and use of merchandise

• Assist all customer inquiries regarding status of repair and special order firearms

• Attend required product meetings

• Ability to read, write and comprehend simple instructions, short correspondence and memos

• Demonstrate multitasking, organization, attention to detail and problem solving skills

• Experience in Microsoft Office programs such as Word, Publisher, Excel and Google Docs 

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages

• Excellent written and verbal communication skills

• Ability to complete basic mathematical equations

• Ability to deal with problems involving several concrete variables in standardized situations

Requirements: 

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

• Show respect and appreciation for others and Scheels

• Arrive to work and meetings 10 minutes early

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment

• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school diploma or general education degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience. 

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects 

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.