Research and Development Manager jobs in Akron, OH

Our company is seeking a dedicated Landscape Maintenance Manager to join our team. This role serves as the primary liaison between our company and our clients, ensuring their needs are met and exceeded. The successful candidate will also be responsible for selling new maintenance contracts and ensuring our quality standards are met across all properties. This role is integral to our team, contributing to the planning and scheduling of work, attending client meetings, and fostering a culture of safety within the company.

Responsibilities

• Act as the primary contact for clients, ensuring their needs are met and exceeded.
• Sell new maintenance contracts and upsell additional landscape upgrades and services.
• Conduct regular property visits to ensure quality standards are met and identify opportunities for enhancement work.
• Assist the Maintenance Operations Manager in scheduling crews and work to be performed.
• Attend meetings with property managers, homeowners associations, and other clients as needed.
• Review and adjust contracts and services for client renewals.
• Assist in reviewing, measuring, and estimating new projects.
• Help plan and implement employee activities to boost morale.
• Monitor weather conditions and coordinate with the Maintenance Operations Manager to schedule crews accordingly.
• Maintain a culture of safety within the company.
• Provide direct customer contact on assigned snow accounts and maintain 24/7 customer contact before, during, and after a snow event.
• Assist with onboarding new employees.

Qualifications

• Excellent communication and customer service skills.
• Ability to sell and upsell services.
• Experience in landscape maintenance and operations management.
• Ability to monitor and respond to changing weather conditions.
• Experience in planning and implementing employee activities.
• Commitment to maintaining a culture of safety.

• The job summary was improved to provide a more comprehensive overview of the company and the role, emphasizing the importance of the position within the organization.
• The responsibilities section was restructured to clearly and precisely list the core duties of the position, providing potential applicants with a clear understanding of what the role entails.
• The qualifications section was populated with skills and experiences inferred from the existing job description, providing a concise list of the key qualifications required for the role.