Definition:
The Director of Residential Living (DRL) is a live-in, professional director responsible for the daily operations of on campus student housing with 100 beds as well as off campus student housing. This position reports to the Vice President of Student Services and is responsible for developing and nurturing a safe, comfortable, engaging, diverse, and inclusive residential community both on and off campus. The DRL is charged with developing a student resident community that promotes engagement, learning, respect for diversity, and student success. This position supports the transition and progression of student residents while being inclusive and accessible in on campus and off campus student housing. The DRL will model conduct that supports the mission, vision, and values of Lake Tahoe Community College (LTCC).
Representative Duties:
Develop, plan, organize, and direct all aspects related to the office of residential living. Manage the day to day operations of student housing both on and off campus including all occupants. Be regularly approachable, accessible, and engaging to student residents and residential living staff. Facilitate the successful onboarding of all student populations into on and off campus housing or other local housing options. Collaborate with varying departments such as Athletics or the International Students Program to provide equitable support to student residents or students in need of housing.
Intentionally work to build a residential community that fosters an environment that helps students experience a connection and sense of belonging to their residence hall. Develop a community of students with an understanding of the unique student population and their needs. Provide leadership within this community that supports students of underrepresented and diverse populations. Promote respect, personal, and social responsibility, academic and social engagement through role modeling, distinct programming, and open dialogue within student housing.
Follow up on all discipline in an educational and timely manner with appropriate documentation. Work with Student Services and the office of Safety and Security to conduct and enforce the LTCC Student Code of Conduct (Board Policy 5520) and Student Discipline (Board Policy and Administrative Procedure 5520), which include collaborating with these areas when updates are necessary. Receive outcome letters of student conduct violations and respond appropriately to ensure any negative impact on the student residential community is addressed.
Conduct and support facilitation, difficult conversations, and conflict resolution among residents. Provide crisis management support and intervention, which may be required on weekends, at night, etc. Serve on an on-call duty rotation. Respond to additional emergency situations as necessary. Supervise 24-hour coverage of area.
Work with Academic Affairs and Student Services to provide support for a resident’s academic growth. Serving as a partner with the Counseling department, facilitate meetings with sanctioned students to evaluate progress in being a successful resident.
Understand and stay current on district conduct processes and conflict resolution, Title IX regulations, and district emergency and security measures. Participate in hall fire drills each term.
Perform personnel functions (e.g., interviewing, evaluating, supervising, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving objectives within budget.
Provide supervision and mentorship for Resident Advisors (RA) of both on and off campus student housing. Facilitate a minimum of one RA Professional Development Session and/or training per academic quarter including summer session. Provide oversight, support, and presence to RAs on student resident move-in and move-out days.
Implement student housing programming that promotes holistic growth in the residential community; minimum expectation of one social program per academic month. Work with department staff to provide seamless and appropriate programming and engaging opportunities. Capitalize on LTCC and student resident events and initiatives to connect a student’s residential experience to LTCC. Support and attend RA and student-sponsored events and activities within the student resident community.
Appropriately respond and address incident reports as they relate to residential living. Maintain timely communication and consult with appropriate staff and departments regarding concerns in student housing.
Oversee, schedule, facilitate regular cleaning, maintenance repairs, and snow removal within on and off campus student housing. Supervise implementation of building safety and security measures. Report and monitor maintenance and facility issues. Respond to health and safety concerns (i.e. emotional distress, psychological distress, etc.) and contact appropriate district personnel.
Manage department funds by maintaining accurate records, appropriate spending, and accountability of district resources.
Required presence and availability for department of Residential Living annual events (i.e. Move-In Days, Move-Out Days, major student events/programs). Meet with department staff on a consistent basis. Participate in student services monthly all-staff meetings.
Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation.
Other Duties:
Perform related duties as assigned by the Vice President of Student Services.