Residential Living Assistant, Sr. jobs in Roseville, CA

Job Title: Lifestyle Assistant

Reports To: General Manager

Location: Folsom, CA

Salary Range: $26.45-28.85

FirstService Residential will compensate the successful candidate in accordance with the posted range. Thesalary or wage paid to the successful candidate will be commensurate with experience, education, andspecific job responsibilities. For positions designated at a client's property, the salary or wage will also bepremised upon the client's directive. The base pay range is subject to change and may be modified in thefuture.

The Company

FirstService Residential is North America's foremost property management firm. Our dedication,responsiveness and integrity are why thousands of communities across the U.S. and Canada chooseFirstService Residential to manage their properties. We have expertise working with complexcommunities with large budgets and numerous amenities. In addition, we manage commercial
associations and mixed-use developments, as well as multi-family and investor-owned rental and REOproperties for institutional and private equity clients.

We're all about our associates, and as we continue to grow, we're looking for even more quality peoplewho share our dedication to doing what's right, improving residents' quality of life, building greatrelationships and truly making a difference for their clients, their colleagues and themselves. Is that you?If so, apply today or join our community and learn more about FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

WHY WORK FOR US?

At FirstService Residential, we're all about our associates and are always looking for passionate,dedicated individuals to join our team. We employ people across a range of occupations and offerbenefits for both full and part-time employees.

WHAT WE OFFER:

• Medical, dental, and vision plans (full time and part time 30 hours)
• Part time 20 hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

Job Responsibilities

This position is responsible for the coordination, implementation, and oversight of creative, customizedcommunity events. In addition to event planning and execution, this position is to provide timely andaccurate day to day management and support of the communication needs of the Regency at FolsomRanch Association. Focus will include but not limited to, the weekly publication of a communitynewsletter, the maintenance and communication of a community planning calendar and maintaining theaccurate event information on the Association's mobile Alosant app. This position is also responsible forregular and comprehensive reporting of planning schedules; budget tracking updates; event summariesand evaluations; and successfully communicating to and collaborating with management, HOAmanagement and community residents.

Essential Duties & Responsibilities

• Work closely with the General Manager and the Board of Directors to plan and implementcustomized large-scale events and smaller neighborhood activities to create an on-going socialactivity calendar customized for the Regency at Folsom Ranch Association.
• Create and maintain accurate documentation for all community program plans, to includeevents scheduling; vendor contracts; budget management detail; event summary reports; all tobe updated and summarized monthly, reported to the General Manager and the Board ofDirectors of the HOA.
• Assist in managing all agreements to ensure that they are executed and implementedappropriately between all organizations and that the financial obligations are accuratelyrecorded.
• Budget management detail to include performing monthly reconciliation of association spendingusing debit cards (p cards) and reported to General Manager.
• Prepare and maintain an accurate master community event calendar and effectively distributethe calendar to all staff members, the HOA Board, and post throughout the community. Usecommunity communication tools to circulate up-to-date community planning calendars.
• Create regularly scheduled community communications (e-mail blasts), to include weekly
  activity updates; event planning updates for residents; important community news; Board and
  Committee updates; and any necessary resident communications. Ensure these communications
  are accurate and timely.
• Embrace and maximize the “committee” environment under which this position must operate
  under by motivating and utilizing volunteer resources available to plan and execute Lifestyle
  events and activities; collaborating with staff and HOA management on deliverables and
  expected results.
• Identify, ensure approval, hire, and oversee performance of all vendors for events and programsin accordance with approved policies and procedures, including review of all vendor invoicesprior to payment.
• Create event database that reviews attendance; cost per person; which events were the mostpopular; what times and dates work the best; and continued level of interest. Ensure that thisinformation is utilized when planning future events.
• Maintain the Facility Rental Reservation Program, including managing the reservation calendar,receiving rental fees and deposits, and performing pre and post inspections of rented facilities.
• Maintain a positive working relationship with the General Manager and staff, responsible for theoverall management functions of the association.
• Assist in the implementation of the stated priority goals/issues and business plans of the client.
• Conduct site inspections as needed.
• Attending Board of Directors meetings may be required.
• Any and all other assignments as deemed necessary by the Board of Directors or management.
• Conduct and/or participate in committee and owner orientations.
• Utilizes technology as applicable to perform job functions and publish communications to themembership.
• Meet with homeowners as required to support the event and facility functions.
• Respond to homeowner complaints and concerns regarding community matters.
• Greet homeowners, residents and visitors in the Resort.
• Respond to Resident Inquiries and answer questions about the HOA, events or other Associationrelated items.
• Assist homeowners with the Amazon Go store in the Resort. Associate will need to obtainRBS/TIPS certification in order to assist homeowners with the purchase of alcoholic beverages. Acertification course will be assigned to the Associate during the first 30 days of hire.
• Assist community members with using the community's Alosant app, including but not limitedto checking the calendar, reserving items and locating Association information.
• Attend all company mandatory functions.
• Comply with company policies and procedures.

Supervisory Responsibility

Limited to the coordination of volunteers for events planning and execution. No direct reports at thistime, but opportunities may arise in the future and will be communicated.

Education & Experience

Must possess a high school diploma. College degree is preferable.

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions.

• Have some experience in event coordination and/or or closely related field.
• Possesses exceptional customer service experience.
• Excellent written and oral communication skills and customer service skills.
• Must be able to handle multiple tasks.
• Must be able to handle deadlines and pressure of the position.
• Must be proficient with Microsoft Office, including Wordand Excel at an intermediate level.
• Knowledge of Canva, Publisher and InDesign or ability to learn to use these programs to createfliers, announcements and videos for the Association.
• Must be comfortable with using and updating information on Websites and Mobile Applications.Training will be provided.
• Must have reliable transportation; possess current California driver's license and the currentstate mandated vehicle insurance.
• Must have the ability to effectively communicate with the Board, vendors and clients, verballyand through written correspondence.
• Must be detail oriented.

Tools & Equipment Used

N/A

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be mobile enough to move around during outside events, stand for long periods of time.
• Talking and hearing occur continuously in the process of communicating with guests, associates,supervisors, vendors, and our clients.

The work environment characteristics are normal office conditions and covering the Resort front entrydesk. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. May require some driving, must have a valid driver's license.

• Full time position. Typical schedule, Tuesday through Saturday, 1:00 p.m. – 9:30 p.m., unless
  otherwise specified.
• Must be available to work evenings to attend meetings/events.
• Schedule may change based on Association needs.
• Consistent and regular attendance required.
• Requires driving, must have a valid driver's license.

Travel

N/A

Disclaimer

The above information in this description has been designed to indicate the general nature and level ofwork performed by employees within this classification. It is not designed to contain or be interpreted asa comprehensive inventory of all duties, responsibilities, and qualifications required of employeesassigned to this job. This is not an all-inclusive job description; therefore, management has the right toassign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce.Applicants will receive consideration for employment without regard to race, color, religion, sex(including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry,disability, gender identity, veteran status, genetic information, other distinguishing characteristics ofdiversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in amanner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.