Restaurant Greeter is responsible for greeting customers in a friendly manner and escorting guests to tables. Monitors guests needs and the workflow of the restaurant and seats customers accordingly. Being a Restaurant Greeter opens and closes sections with the increase or decrease in the volume of guests. Updates the reservation book and takes advance reservations. Additionally, Restaurant Greeter may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Restaurant Greeter may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a friendly and welcoming Greeter to join our team. As a Greeter, you will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from the moment they arrive.
Responsibilities:
- Greet guests as they enter the establishment with a warm and friendly demeanor
- Assist guests with seating arrangements and provide menus
- Answer incoming calls and assist with inquiries or reservations
- Maintain cleanliness and organization of the entrance area
- Collaborate with the serving staff to ensure smooth guest transitions
- Provide information about promotions, events, or special offers
- Manage waitlists during peak hours
Skills:
- Experience in food service, restaurant, hotel, or hospitality industry preferred
- Excellent communication skills to interact effectively with guests and team members
- Proficiency in Aloha POS or similar Point of Sale (POS) systems is a plus
- Ability to assist and help guests with a positive attitude
- Strong guest relations skills to ensure customer satisfaction
- Knowledge of phone etiquette for handling incoming calls professionally
Joining our team as a Greeter offers you the opportunity to be part of a dynamic and customer-focused environment. If you enjoy creating a welcoming atmosphere for guests and have a passion for hospitality, we would love to hear from you. Apply now to become an integral part of our team!
Job Types: Full-time, Part-time
Pay: $7.25 - $9.25 per hour
Expected hours: 16 – 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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