Restaurant Greeter jobs in Norwich, CT

About Celebrated

Celebrated is a 100% plant-based, vegan and allergen-friendly bakery that specializes in pastries, including macarons, signature desserts, and custom cakes for weddings. The company was founded in 2017 with a mission to make our guests feel celebrated, regardless of their dietary needs or lifestyle choices. Guided by a mission to prove that plant-based indulgences can be both delicious and high quality, we fuse our passion for crafting gourmet pastries and beverages with our love for animals and the earth to create elevated dessert experiences.

Join Our Celebrated Team!

We are looking to hire a qualified, compassionate, and hard-working bakery greeter/barista to join our team at our bakery in Richmond, RI!

Our team members facilitate celebration and joy, delivering happiness through delicious pastries and beverages.

We expect all team members will:

• Arrive on time
• Be available to work your scheduled shifts with reasonable accommodations
• Meet bakery policies and procedures, including providing the highest quality beverages and food products with excellent customer service
• Communicate effectively with other team members
• Have fun!

You’d make a great bakery greeter/barista if you:

• Enjoy meeting others and consider yourself a true "people person"
• Have an optimistic, positive attitude
• Understand how to create a great customer service experience
• Are open to learning and trying new things
• Are comfortable with responsibilities like cash-handling and store safety
• Can keep cool and calm during busy times
• Have excellent communications skills
• Have flexibility to respond to changing situations and expectations
• Are eager to learn from and listen to your peers

Core Duties and Responsibilities

• Reports to the front of house leader and/or owner
• Open and/or close the bakery front of house
• Assist customers by boxing up treats, serving coffee and other beverages, answering questions, and taking pre-orders
• Prepare a variety of espresso based drinks
• Answer phone calls
• Communicate any customer requests for changes to orders with the BOH manager
• Consolidate the pastry case as product is sold
• Maintain cleanliness in the FOH - tables, chairs, windows, bathrooms, countertops, etc.
• Deliver excellent customer service
• Nurture friendly relationships with customers to promote loyalty
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Performs opening and closing duties as assigned
• Take pre-orders in person and over the phone
• Monitor the quality and freshness of FOH product
• Mindful practices to prevent cross contamination

Required Knowledge, Skills, and Abilities

• Energetic, outgoing personality; looking to build relationships both with our team and guests
• Hands-on experience with professional coffee machines
• Experience with square POS systems preferred
• Ideal candidate has at least 2 years of experience in a bakery environment
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members
• Commitment and enthusiasm to the company mission
• Ability to work 10 to 14 hours per week
• AM/PM/Weekend availability
• Ability to follow directions and established procedures
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a team and independently
• Ability to work effectively in high pressure, busy situations
• Excellent communication skills
• Effective time management
• Strong work ethic and ability to work with a sense of urgency
• Ability to deliver information in a clear and respectable manner to fellow team members, customers, and vendors

Benefits

From free coffee to competitive pay, Celebrated is proud to offer benefits to all full-time team members after 6 months of employment. Benefits include:

• Dental insurance
• Health insurance
• Paid time off earned by hours worked
• Pooled cash and credit card tips
• Opportunities for career advancement
• Food, beverage, and merchandise discounts
• Reviews will be conducted bi-annually to evaluate performance, career growth, and wage rate
• 1.5x Paid holidays
• Job Enhancement Training Opportunities (reimbursement for food safety manager license, classes)

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 10 – 14 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training

Restaurant type:

• Bakery

Shift:

• 4 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Why would you like to work at Celebrated?
• Are you available to work Wednesday to Friday and weekend shifts? If so, please let us know the time frame you're available each day.

Experience:

• Customer Service: 1 year (Required)
• Bakery/Coffee shop: 1 year (Required)
• Coffee: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person