Restaurant Manager Assistant - Casino assists in the management of operations in a specific restaurant. This may include overseeing the staff, ensuring inventory control, proper equipment and supplies, quality customer service and compliance with all food and beverage regulations. Being a Restaurant Manager Assistant - Casino requires a bachelor's degree in area of specialty. Typically reports to the restaurant manager. The Restaurant Manager Assistant - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Restaurant Manager Assistant - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
POSITION: Assistant Manager
IMMEDIATE SUPERVISOR: General Manager/Operating Partner
STATUS: Nonexempt
POSITION SUMMARY: This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.
· Train, manage, direct, coach, lead, and assign drive-in employees during shift
· Lead and manage drive-in operations during shift to provide an optimal guest experience
· Manage staffing levels during shift
· Perform opening and/or closing duties
· Handle and properly escalate guest issues/concerns during shift
· Handle and properly escalate employee issues/concerns
· Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
· Assist with preparation and maintenance of drive-in records
· Comply with and enforce all company policies, procedures, and operational standards
· Ensure compliance with all applicable federal, state, and local laws
· Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
· Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
· Regular attendance
· Move and stock food product weighing up to 50 pounds
· Perform other job-related duties as assigned or required
TIME/SHIFT EXPECTATIONS: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
QUALIFICATIONS AND JOB REQUIREMENTS:
· Experience
· At least six months of restaurant management experience or one year of retail management experience
· Experience running a restaurant shift without supervision
· Knowledge/Skills
· General restaurant or retail knowledge
· Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
· Knowledge of federal, state, and local health and safety laws and regulations
· Basic computer, math, and reading skills
· Effective verbal and written communication skills
· Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.
“You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
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