Restaurant Supervisor - Casino jobs in Lawrence, MA

We are seeking candidates for the position of Restaurant Supervisor with 1606 Restaurant & Bar located within the Beauport Hotel. This position will monitor service standards to ensure employee and guest satisfaction. The ideal candidate would enjoy working within a Food & Beverage team, and fast-paced environment. The Restaurant Supervisor will support the Food & Beverage functions for 1606 Restaurant & Bar and the Birdseye Rooftop when in Season.

CANDIDATE SUMMARY

Experience:

Must have at least two (2) or more years of strong progressive Food & Beverage experience, with previous experience in a Full-Service Restaurant. Minimum of one (1) year in a Supervisory role preferred.

TIPS Certification required.

ESSENTIAL FUNCTIONS

• Supervise the daily operation of assigned Food & Beverage area; including the Dining Room, Bar area and Rooftop Lounge.
• Direct day-to-day activities and assignments of the front of house team.
• Attend and lead daily shift meetings and pre-meals, developing topics to discuss daily, use as a time to educate, discuss issues, talk about guests and feedback.
• Assist with continually updating the point of sale system, to include; maintaining pricing, making adjustments when necessary, entering daily specials, adjusting counts, etc.
• Communicate the successes, suggestions, activity, and areas of opportunity for the shift via Daily Shift Report.
• Practice and ensure cleanliness and safety in all dining areas, liquor and wine storage areas.
• Create an environment of engagement for team members, while being a liaison between team members and management.
• Ensure staff is trained in accordance with the State of MA requirements for serving alcohol effectively.
• Coordinate workflow to ensure a smooth restaurant operation.
• Monitor employee’s performance and issues; communicating any disciplinary issues to the Director of Dining.
• Perform expo, food running, bussing, and serving duties as needed to help the team.

JOB REQUIREMENTS

• Ability to work under pressure in a fast-paced environment with maximum efficiency, accuracy and full attention to detail
• Requires a working knowledge of Full-Service restaurant operations.
• Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources.
• Ability to effectively lead and work cohesively as part of a team.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
• Ability to stand for 10 hours’ length of time
• Must be able to work a flexible schedule, including weekends and holidays.
• Ability to lift 50 lbs.
• Must have experience in all Microsoft Office and knowledge of industry relevant Point of Sale Systems.

WORKING ENVIRONMENT

• Work will primarily take place in the Restaurant, front of the house, heart of the house, to include Service and Kitchen areas.
• Exterior of hotel, including rooftop lounge, with exposure to sun, heat, cold and changing weather conditions.
• Group and solo work.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Job Benefits:

What can you expect from Beauport Hospitality Group?

• Benefits when working on average 30 hours – including paid time off & health coverage (medical, dental, vision)
  • ** Waiting period applies to all Team Members.
• Discount when dining at the Beauport Hospitality Group Restaurants.
• Rewards and Recognition.
• Commitment to promote from within.
• Safe & Secure working environment, following all COVID precautions.