Restaurant Supervisor - Casino jobs in Springfield, MA

Position Title: Produce Supervisor

Department: Perishables

Supervisor:Produce Manager/Branch Manager

FLSA: Non-exempt

Position Summary:

Works closely with Produce Manager and/or Branch Manager to ensure efficient operation of the Produce Department. Assists with personnel issues and supervision of Produce Department. Maintains a positive company image by providing courteous, friendly and efficient customer service. Supports the Produce Manager and Branch Manager in maintaining regional standards.

Essential Functions:

• Supervises, trains, evaluates and delegates tasks to Aisle-person/Stockers in Produce Department
• Ensures friendly, efficient and professional customer service.
• Ensures compliance with established policies and procedures.
• Assists customers with product location and detailed information when needed.
• Assist Produce Manager to plan and prepare work schedules to include lunch and vacation.
• Monitors and maintains sanitation/cleaning checklists
• Builds displays and ensures adequate signage and labeling
• Maintains department clean, organized and appropriately stocked
• Stocks inventory and arrange displays as needed.

Other Responsibilities:

• Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

• Minimum 2 years experience in the food industry
• Proven leadership skills; ability to supervise and direct employees.
• Ability to effectively present information and respond to questions from managers, clients, and general public
• Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
• Effective oral and written communication skills.
• High level of interpersonal skills to handle sensitive situations.
• Commitment to company values and strong customer orientation.

Work Environment:

• For the most part the ambient will be cool to cold due to the refrigeration needed to maintain the produce fresh.
• The work is performed standing/walking – must be able to stand/walk for up to 4 hours without a break
• Physical labor is moderate to high (seasonal) – must be able to lift, push, pull, carry up to 50lbs
• There will be industrial vehicles (forklifts, HiLo) moving material throughout the warehouse.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.