Retail Banking Product Manager manages assigned retail banking products. Responsible for the marketability and profitability of products. Being a Retail Banking Product Manager recommends strategies and goals for the pricing of products. Requires a bachelor's degree. Additionally, Retail Banking Product Manager typically reports to a director. The Retail Banking Product Manager work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Retail Banking Product Manager typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Banking Retail Manager (CXM) | Capital City Bank. More than your bank. Your banker.
Hours:
Monday - Friday 40 Hours
General Summary
The Client Experience Manager (CXM) has responsibility for creating a leadership culture centered on delivering an exceptional client experience, through associate interactions, office appearance and products and services that are offered. The CXM has responsibility for one office which may include a drive-through facility. The CXM develops the associates within their office to ensure they are equipped to meet the needs of our clients and obtain operational and sales objectives. The CXM is responsible for demonstrating sales and service skills and will set the strategic direction of the office, communicating performance results, coaching, recognizing and rewarding accomplishments, and building a high performing team. The CXM is responsible for the direct management of the Universal Associate(s) and). The CXM serves in a supporting role of Personal Banker and works with business partners to identify prospects for referrals. In a traditional office with no dedicated Teller Experience Supervisor or in an Express Office environment, the CXM is responsible for the efficient operation of the Teller area including cash management and all vault and Teller-related activities. This position has direct responsibility for employment decisions.
This position participates in business development opportunities within their market. All associates at Capital City Bank have access to confidential client information, and must practice discretion at all times.
Principal Duties and Responsibilities
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through post high school and/or college education with specialized training course(s) in business, banking, and/or 5-7 years related experience:
1. Effective written and oral communication skills to positively engage clients and prospective clients.
2. Strong leadership, organizational and time management skills.
3. The ability to exercise sound and reasonable judgment.
4. Demonstrable business development and leadership skills.
5. Banking experience preferred.
6. Proficiency in Word and Excel software.
7. Familiarity of Jack Henry Xperience, preferred.
8. Experience with a customer relationship management system is a plus.
9. Preferred use and/or understanding of Capital City Bank products and services.
Education
Associate’s or Bachelor’s degree in business or finance from an accredited college preferred. Relevant
experience may substitute for the education requirement.
Working Conditions
1. Office environment
2. Lobby/professional environment
3. May be required to attend after hours business related meetings or events as determined by the Regional Experience Manager
4. Driving as required by position
5. In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
Capital City Bank associates are our greatest asset. We offer the following benefits
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Clear All
0 Retail Banking Product Manager jobs found in Gainesville, FL area