Retail Branch Trainer jobs in Lafayette, LA

Job Opening - Trainer

Acadian Client Services has an immediate opening for a full-time Trainer at the Kaliste Saloom location in Lafayette, LA. The hours are 8:00am - 5:00pm (Monday – Friday). This position is primarily based in the office

Overall Responsibility:

The Trainer position is responsible for reviewing processes for employees within Acadian Client Services including, but not limited to, Customer Service, Liability, Verification, Self-Pay, and VA Non-Contracted

Key Areas of Responsibility:

• Review claims for new and existing employees within the ACS Department
• Act as a coach and mentor to staff within ACS
• Determine whether or not the employees and/or processes are functioning adequately, efficiently, and effectively
• Document review findings for management review
• Recommend any changes, process refinements, and/or education (training) needs
• Handles employee audits
• Other duties and responsibilities, as assigned

Qualifications:

• High school diploma; Bachelor or Associate degree preferred
• Proficient in Google, MS Office Suite or related software
• Excellent interpersonal and communication skills
• Problem-solving abilities
• Strong work ethic and ability to work independently with minimal supervision
• Time management and strong organizational skills are essential
• Ability to multitask and meet deadlines
• Familiarity with the Centers for Medicare & Medicaid Services regulations (Ambulance)
• Knowledge of HIPAA
• Punctual with strong attendance history
• Achieve accomplishment of all task details, no matter how small
• Ability to adhere to productivity goals, departmental and company guidelines and dress code, policies and procedures
• Maintain highest level of confidentiality
• Maintain good personal motivation; develop a sense of ownership of job tasks and results
• Must have a sense of urgency for all work performed
• Ability to work under the pressure of meeting strict deadlines

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.