Retail Franchising Coordinator jobs in Appleton, WI

Work Mode: Onsite

Location: Kohler, WI

Opportunity

Contribute to the profitability of Wisconsin Trader in such a way as to reflect the high standards of the store, the Hospitality and Real Estate Division, and Kohler Co. as a whole. Demonstrate an understanding of and adherence to the Hospitality and Real Estate’s Mission and Values in order to maintain the status of this 5-star property. Contribute to the overall enjoyment of the guests’ shopping experience. Follow policies and procedures as established for the Kohler retail stores. Assist the Kohler retail team in whatever way possible to improve overall effectiveness and efficiency of Wisconsin Trader.

Specific Responsibilities

Supervisory/Operations

• Hire, train, supervise and support team of retail sales associates.
• Schedule associates for appropriate coverage in shop - weekly payroll input.
• Work the floor and operate POS system 3-4 days per week. Interact with guests on a very regular basis.
• Responsible for covering any shifts as needed due to associate no-shows or lack of coverage.
• Lead in the restocking of merchandise and cleanliness of outlet.
• Work closely with buyers and retail leaders on product selection and product display.
• Responsible for displays, fixture arrangement and overall appearance of the outlet.
• Prioritize tasks as requested by management.
• Represent Wisconsin Trader at Shops at Woodlake Merchant Meetings.

Financial

• Ensure Sales and Profitability objectives are met.
• Establish and monitor inventory levels.
• Re-order inventory (process POs) as needed in coordination with Buyer-Kohler Retail.
• Process month-end Dataworks write-offs (promos, damages, etc).
• Work with Accounting to ensure all transactions are processed properly.
• Maintain store procedures book and update SOP’s as needed.
• Display new merchandise and rearrange sales floor on a regular basis as directed by Sr Manager - Kohler Retail, DK and Buyer - Kohler Retail.
• Create monthly in-store and event promotions.
• Utilize Dataworks to analyze and provide monthly sales re-caps to Sr Manager - Kohler Retail, DK and staff.

Sales Lead

Responsible for leading and modeling the Hospitality by D.E.S.I.G.N. service expectations for Destination Kohler. Work with other stores and departments to create luxury guest experiences and facilitate smooth functioning of the Wisconsin Trader.

• Sales: greet guests, determine needs, work with customers, share product knowledge, upsell as appropriate, take customer special orders, answer phone etc.
• Be knowledgeable about and able to promote the Destination Kohler Resort and the Village of Kohler: van service, directions, restaurants and menus, hours of operation etc.
• Cashiering: opening and closing of register, ringing sales (cash, credit card, gift certificate, room charges etc), processing coupons, discounts, markdowns, end-of-day reports and gift boxing.
• Knowledgeable in basics of the ResortSuite point of sale software system, familiar with Dataworks inventory reports, participate in and prepare for annual inventory.
• Capable of selling and completing Gift Card transactions.

This is a full-time position. Hours of operation are 10am-6pm, weekends are required.

Skills/Requirements

• Minimum of a High School Degree, Associates is preferred
• 3 years of Retail experience required
• Supervisory skills preferred
• Strong, efficient selling skills
• Merchandising Experience preferred
• Basic computer skills required

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.