Retail Franchising Coordinator jobs in Atlantic City, NJ

• Facility Coordinator, Alternate Shift, at Retail Maintenance Specialists (RMS)
• Location (Hybrid): Toms River, New Jersey 08755

Overview

Hey there! We're not your average facilities maintenance company—we're a close-knit, down-to-earth crew that knows how to provide exceptional customer service while having a good time. Our mission is simple: to keep customer facilities running at peak performance. We're on the hunt for a full-time Facility Coordinator (Alternate Shift) in Toms River, NJ, who thrives on a more unconventional schedule!

As our Facility Coordinator (Alternate Shift), you'll be the master of maintaining positive relationships with clients and vendors when they need us most during alternative business hours. You’ll know you’re right for this job if you share our core values: Family, Accountability, Transparency, Integrity, Teamwork, and Quality. You’ll quickly learn that we love to have fun, but we don’t play around when it comes to our values—it’s a good thing, trust us!

About the Job – What You’ll Do:

• Be the superhero of emergency requests on evenings and weekends
• Rock the evening shifts with independence and autonomy
• Work with site managers and vendors to tackle emergency service and maintenance needs
• Provide detailed notes and photos for management
• Onboard and manage vendors, ensuring clients receive exceptional service and SLAs are followed
• Keep clients in the loop throughout the entire job or task
• Handle project pricing with precision, ensuring budgets stay on target
• Showcase your impressive time management skills and excel at prioritizing workloads
• Handle our fast-paced office and call center environment with ease
• Keep the energy high with positive communication with vendors, clients, and team members
• Seek clarification when needed and signal for backup when needed

This job is an on-call, full-time role that primarily takes place on the weekends and evenings. This role is a hybrid of in-office time and remote days. Training will be held in person during regular business hours, Monday to Friday, from 8 a.m. – 5 p.m., during the first few months in our Toms River, NJ office.

About You – What You’ll Bring to the Table:

• You prefer working an unconventional schedule
• A multi-tasker with impressive time management skills
• Self-disciplined and self-motivated (you get stuff done!)
• Resourceful and always proactive when the going gets tough
• All about keeping our clients happy while ensuring budgets stay on target
• Your organizational skills are exceptional
• Strong communication and software skills
• You love being part of a team and helping others
• You’re a critical thinker, ready to think outside the box
• You thrive on collaboration and teamwork
• One (1) year of customer service experience

About Us – What We’ll Bring to the Table:

We're not just here to provide a job—we're here to provide an awesome work environment that empowers, supports, and flexes with you. We believe in our people, and our leaders roll up their sleeves with you every day. Oh, and did we mention promotion and long-term growth opportunities are the norm? Yeah, we've got you covered!

Benefits:

• Flexible PTO / Sick Time
• 401K with Company Match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Yearly Bonus Potential
• Hands-On Training
• On-Site Fitness Center
• Laptop & Cellphone

Become the MVP of the RMS team! We're all about fostering a family-like culture where we go above and beyond for our employees. You'll always be our top priority because taking care of our own is what we do.

About Retail Maintenance Specialists (RMS)

Retail Maintenance Specialists (RMS) is the preferred facilities maintenance company for mid-sized retailers, restaurants, medical offices, and financial institutions nationwide. We keep facilities running at peak performance through proactive maintenance solutions delivered by hands-on specialists who care for your facility as their own to protect our customers’ brands, productivity, and bottom line.

RMS is an Equal Employment Opportunity employer.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Day shift
• Evening shift
• Extended hours
• Night shift
• On call

Work setting:

• Office

Experience:

• Phone etiquette: 1 year (Preferred)
• Facilities Maintenance: 1 year (Required)
• Customer Service: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Toms River, NJ 08755