Retail Loss Prevention Director jobs in Orlando, FL

Overview

Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

The Assistant Director of Safety & Loss Prevention is responsible for assisting the Area  Director of Safety & Loss Prevention in Directing, Scheduling, Coordinating, Training, and  Supervising the Loss Prevention Supervisors and Loss Prevention Officers.

Responsibilities

• Assist the Director with scheduling, payroll, training and development of departmental Policies and Procedures.
•  Reviews all reports completed by security supervisors and officers to ensure accuracy and timely submission. (i.e. losses, thefts, accidents, workers comp).
•  Assist to make sure key control is maintained and any discrepancies noted are investigated thoroughly and reported to the Director of Security.
•  Monitors all traffic in the lobby, restaurant, restrooms, parking area, bars, and back of the house areas etc...
•  Acts as the hotel representative when resolving guest and associate problems and concerns when area director is off property. Ensures that all details of guest/associate situations are documented and communicated to appropriate department personnel.
•  Ensures follow-up communication and appropriate documentation with necessary departments to ensure hotel property deficiencies and safety hazards are resolved.
•  Ensures that all Security equipment (i.e.: uniforms, radios, phones, camera's) are kept in good working condition
•  Assist Director with monthly department meeting
•  Monthly Inspections exterior and interior of building.
•  Maintains a continual line of communication with all managers and the director of security.

Hotel Specific Essential Functions:

• Assist with scheduling & payroll
• Assist with OSHA Training
• Assist with monthly Safety Committee meeting and follow-up on any issues
• Assist with monthly associate locker inspections and daily bag checks
• Assist with new hire orientation training
• Assist with keeping First Aid Kits throughout the resort stocked
• Complete Moments of Service Checklists monthly
• Distribute monthly Hotel Incident/Accident Log to Director of Security
• Assist with Semi annual hotel fire drill with the Director of Engineering
• Monthly fire extinguisher Inspections
• Assist with monthly loss prevention department meetings

Qualifications

• High School Diploma or Equivalent
• Must have 2 years experience in Loss Prevention/Security Management role.
• Experience in Loss Prevention in an upscale establishment preferred. 
• Previous experience in hospitality preferred
• Proven professionalism with guests and associates required     
• Experience with and familiarity with OSHA standards required
• Previous experience with training and maintenance of safety standards
• Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint. 

Tools and Equipment:

• Computers/printer, telephone, photo-copying machine, File folders, filing cabinet, facsimile machine, radios, VCR’s, key control system, TV monitors, and fire control system
• Company Box truck, golf carts, lift jack dolly, hand truck, camera, first aid equipment, bell carts

Working Environment:

• Interior of hotel, in all areas with exposure to extreme temperatures.
•  Exterior of hotel with exposure to weather conditions.
•  Exposure to various hazardous chemicals.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.