Retail Loss Prevention Representative monitors premises to reduce losses due to theft and fraud. Enforces security measures and procedures. Being a Retail Loss Prevention Representative observes areas that are vulnerable to theft and identifies occurrences. Ensures employees understand and follow policies and procedures for loss prevention and cash handling. Additionally, Retail Loss Prevention Representative collects, records, and maintains loss and incident data in appropriate format and system. Typically requires a high school diploma. Typically reports to a supervisor. The Retail Loss Prevention Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
A Loss Prevention Associate ensures a safe environment for customers and employees, and protects the company’s assets. Identifies and reduces sources of loss from internal/external theft in order to reduce/control shrinkage while increasing company profits. Primary responsibilities of a Loss Prevention Associate include the following:
-Watches for customer and employee theft; identifies potential shoplifters and monitors employees for signs of dishonesty.
-Apprehends and detains shoplifters according to law and company directives.
-Completes all loss prevention related paperwork as necessary. Organizes loss prevention files.
-Maintains electronic case log and customer suspicious incident reports.
-Conducts and participates in investigations when requested, including credit card and check fraud.
Von Maur was founded in 1872 with two simple goals – provide a wide selection of quality merchandise and establish excellent customer service principles by treating every customer like family. Since then, Von Maur has deliberately and steadily grown and expanded the variety of services offered to our customers. Our wide range of customer services include free delivery, complimentary gift wrapping, no questions asked customer return policy, alterations, and an interest free charge card. Today, 37 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma and Wisconsin; and we’re still expanding. Our corporate headquarters and E-commerce facility are located in Davenport, Iowa.
The integrity and values that have pleased our customers for generations also make Von Maur a wonderful place to work. We value the diversity of our employees and each associate contributes in a unique way to our customer’s experience. Von Maur employees are friendly and have a passion for customer service. Being a part of our team requires dedication, enthusiasm and flexibility. Associates are empowered to make decisions, acting in the best interest of the customer.
Our company culture is characterized by a promote from within philosophy. We hire people with the intent to promote them as far as their ability and ambition will take them.
Von Maur provides high quality jobs with excellent benefit packages that have a positive impact on the health, happiness and future of our associates and their families.
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