Retail Receiving Clerk - Full Time jobs in Mobile, AL

About us

Star Motel is a small business in Mobile, AL. We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

Responsibilities: - Greet and welcome guests as they arrive at the hotel - Check-in and check-out guests, ensuring all necessary information is obtained and recorded accurately - Answer phone calls and respond to guest inquiries or requests promptly and professionally - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction - Assist with night audit procedures, including balancing daily transactions and preparing reports - Maintain a clean and organized front desk area Requirements: - Previous experience working in a front desk or customer service role, preferably in a hospitality setting - Proficiency in operating phone systems and other office equipment - Excellent communication skills, both verbal and written - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Bilingual or multilingual skills are a plus, especially if fluent in languages commonly spoken by hotel guests - Knowledge of hotel management software systems is preferred As a Front Desk Receptionist, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive experience for our guests during their stay. Join our team and be part of providing exceptional hospitality services.

Job Type: Full-time

Pay: From $10.00 per hour

Expected hours: 30 – 36 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Rotating weekends

Work setting:

• In-person

Work Location: In person