Retail Sales Staff - Full Time jobs in Omaha, NE

Position Title:  Retail Sales Associate

Typical Hours:  Full-Time (36 hours/week)

Reports To:  Store Manager

Retail Type:  Baby & Children’s Boutique

THE SUITE CHILD DIFFERENCE

Suite Child's mission is to celebrate & simplify the journey of growing families with the best brands for mama, baby, toddler & big kid!

With two storefront locations in Nebraska plus an online store, Suite Child has been in business for 10 years, serving our customers kindness, product education, and snacks (because who doesn’t love snacks?!). We use our business to serve a greater purpose and strive to be relevant in our community and in the industry.

HOW YOU WILL MAKE AN IMPACT

You’ll have the opportunity to offer top brand names and unique products to families across the Midwest, ultimately spreading joy and making a positive impact on the communities we serve. And if you’re searching for career advancement, Suite Child is a company that is committed to helping employees identify the right growth opportunities both personally and professionally.

RETAIL SALES ASSOCIATE

As a member of our Retail Sales Team, you'll be on the forefront of creating a memorable shopping experience for our customers. Ultimately, your primary role will be to promote our company’s products and services through excellent customer service, while consistently meeting the store’s sales goals. To be successful on our team, you’ll need to be results-driven, stay up to date with product features, and maintain our store’s visual appearance in high standards.

CORE RESPONSIBILITIES

• Welcoming customers into the store and answering their questions
• Staying knowledgeable about our range of products
• Finding product solutions for customers that best fit their needs and discuss available options
• Explaining the benefits and functions of products and show customers how to use them
• Maintain the visual appearance of the store, departments, and displays
• Actively seeking out and engaging with customers in store
• Building productive trust relationships with customers
• Promoting special sales, offers, and gift registry programs
• Teaming up with co-workers to ensure a proper customer experience
• Processing orders, operating the point of sale register, and handling returned merchandise
• Complying with inventory management procedures
• Contributing ideas to improve sales, products, merchandising, and operations
• Following and achieving Suite Child’s sales goals on a monthly, quarterly, and yearly basis

DAILY ACTIVITIES

Retail Sales Associates will assist customers throughout the buying process and across a range of product categories, including clothing and accessories, gear (car seats, strollers, etc.), nursery furniture and bedding, toys, and baby essentials. You’ll answer customer questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum customer satisfaction. You’ll work closely with the Store Manager and other members of the team to ensure that customers have a positive experience with Suite Child.

ROLE REQUIREMENTS

Candidates with work experience are ideal, but you can expect to receive extensive on-the-job training. Suite Child will provide an in-depth understanding of our products, services, company policies and operational procedures.

Must-Have List:

• Customer-First Mindset
• Strong Written and Verbal Communication
• Problem-Solving
• Professionalism
• Positivity and Resilience
• Ability to stand during your 4-8-hour shifts
• Required to lift items weighing 35 lbs. regularly
• May be required to climb ladder or ascend/descend stairs in order to stock merchandise
• High School Diploma or GED
• Valid Driver’s License

Nice-To-Have List:

• Ability to generate leads and close sales
• Baby & Children’s Product Knowledge
• Point of Sale System Experience
• Business and Technological Savvy
• Visual Merchandising Experience
• Inventory Management Knowledge
• Marketing Experience
• eCommerce Knowledge

FULL-TIME SCHEDULE

• This is a full-time or near-full-time position with a flexible 4–5-day work week (36 hours per week)
• Our full-time team typically works 9am-5:15pm shifts
• Rotating weekends off; Closed Sundays
• During peak sale periods and events, we may need you to work additional or longer shifts

FULL-TIME SALARY

• Full-Time Retail Sales Associates will start at $16 - $18/hour ($29,950 - $37,440 a year)
• Overtime work occasionally may be required and will be paid at 1.5 times the regular rate of pay for any hours exceeding 40 hours in one work week.
• Sales Team competition prizes throughout the year
• Annual bonuses are paid based on Suite Child’s revenue growth

FULL-TIME BENEFITS & PERKS

• If pre-approved, you may occasionally bring your child to work
• 40 hours of Paid Time Off (PTO) per year
• Paid holidays for the following: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
• Access to personal and professional development opportunities via employee reviews, business coaches, retail experts, and business and/or leadership coursework
• Paid training course to obtain and maintain your Child Passenger Safety Technician certification
• Ideal retail store hours (you’ll rarely work evenings or Sundays)
• Mental Health Therapy Sessions Package
• Clean, creative, and supportive work environment
• Employee discount on products
• Access to our Snack Bar (because again, who doesn’t like snacks?!)