Retail Store Customer Service Representative jobs in Baton Rouge, LA

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • HAMMOND, LA OTHER
  • Overview

    Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

     

    Job Title: Customer Service Associate Location: Retail Grocery Location

    Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.  This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities
    • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
    • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
    • Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
    • Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
    • Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
    • Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
    • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
    • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
    • Maintain confidentiality of information.
    • Put up discarded or returned merchandise.
    • Perform cashier associate duties, as necessary.
    • Perform pricing duties, as necessary.
    • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
    • Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
    • Perform other job-related duties as assigned.
    QualificationsMinimum
    • Must be 18 years of age.
    • High school diploma or equivalency.
    • Ability to read, write and speak English proficiently.
    • Ability to understand and follow English instructions.
    • Authorization to work in the United States or the ability to obtain the same.
    • Successful completion of pre-employment drug testing and background check.
    Preferred
    • Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
    • Possess a proficient working knowledge of office, front end systems and equipment.
    • Possess proficient computer skills.
    • Possess demonstrated skills in the ability to perform and deliver customer service expectations.
    • Demonstrate good organizational skills.
    • High standard of integrity and reliability.
    Required Behaviors
    • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
    • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
    • Business-driven showing passion for the business, delivering results consistently.
    • Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
    • People Passion through consistently treating others with respect and dignity.
    Knowledge, Skills, Abilities
    • Compliance with all company policies and procedures.
    • Must complete service training within sixty (60) days of position start date.

     

  • 10 Days Ago

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • ZACHARY, LA OTHER
  • Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their fu...
  • 11 Days Ago

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • PRAIRIEVILLE, LA OTHER
  • Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their fu...
  • 13 Days Ago

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • BATON ROUGE, LA OTHER
  • Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their fu...
  • 6 Days Ago

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Customer Service Associate FT
  • Winn-Dixie Retail Stores
  • BATON ROUGE, LA OTHER
  • Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their fu...
  • 2 Months Ago

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • AMITE, LA OTHER
  • Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their fu...
  • 2 Months Ago

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0 Retail Store Customer Service Representative jobs found in Baton Rouge, LA area

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Full Time - Sales Specialist - Cabinets - Day
  • Lowe's Companies, Inc.
  • Baton Rouge, LA
  • Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more oppo...
  • 3/19/2024 12:00:00 AM

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Sales Associate
  • Hot Topic, Inc.
  • Baton Rouge, LA
  • Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers. We're ...
  • 3/18/2024 12:00:00 AM

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Sales Representative / Sales Producer
  • Connectly Recruiting
  • Baton Rouge, LA
  • Our established and valued client is seeking a talented professional to join their team as a Sales Representative. As a ...
  • 3/17/2024 12:00:00 AM

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In-Store Shopping Clerk
  • Sprouts Farmers Market
  • Baton Rouge, LA
  • Overview If you enjoy providing excellent customer service and have an eye for identifying fresh and high-quality produc...
  • 3/16/2024 12:00:00 AM

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Sales Center Manager
  • Acme Refrigeration
  • Baton Rouge, LA
  • Job Description Job Description Objective Looking for a Cool Job in a fast-paced environment with a dynamic team represe...
  • 3/15/2024 12:00:00 AM

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Party City Team Member (Sales Associate)
  • Party City Holdings Inc.
  • Baton Rouge, LA
  • CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE: FRIENDLY, EASY, ACCURATE) You are responsible for executing best in cl...
  • 3/15/2024 12:00:00 AM

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Sales Consultant - Full Time
  • CarMax, Inc.
  • Baton Rouge, LA
  • 7187 - Baton Rouge - 6768 Siegen Ln, Baton Rouge, Louisiana, 70809 CarMax, the way your career should be! Driven by the ...
  • 3/15/2024 12:00:00 AM

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Sales Associate
  • Comoto
  • Baton Rouge, LA
  • Company Description Average total pay: $10.50 - $13.50+ an hour (hourly base pay + uncapped tiered commission structure,...
  • 3/15/2024 12:00:00 AM

Baton Rouge (/ˌbætən ˈruːʒ/ BAT-ən ROOZH; from French bâton rouge [bɑtɔ̃ ʁuʒ] (listen), meaning 'red stick') is the capital of the U.S. state of Louisiana. Located on the eastern bank of the Mississippi River, it is the parish seat of East Baton Rouge Parish, the most populous parish in Louisiana. It is the 99th most populous city in the United States, and second-largest city in Louisiana after New Orleans. It is also the 16th most populous state capital. As of the U.S. Census Bureau's July 2017 estimate, Baton Rouge had a population of 227,549, down from 229,493 at the 2010 census. Baton Rou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$25,626 to $31,287
Baton Rouge, Louisiana area prices
were up 1.2% from a year ago