Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Customer Service Representative (CSR) is responsible for directly servicing the needs of the MaxxSouth residential customers with general information, billing, and promoting and selling MaxxSouth products and services to new and existing customers. The CSR provides analysis to advise MaxxSouth customers on their purchasing decisions with recommendations of technology solutions, thoroughly educates, and demonstrates the advantages of the recommended package. The Customer Service Representative maintains a strong customer focus and strives to make all interactions a positive customer experience. The CSR reports directly to the assigned Customer Relations Supervisor(s). There are no reports to this position.
ESSENTIAL JOB FUNCTIONS
The Customer Relations Specialist is accountable for the following items:
JOB REQUIREMENTS
Education and Experience
BCI and its operating companies will provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information, ancestry, disability, or veteran or military status.
Job Type: Full-time
Benefits:
Shift:
Weekly day range:
Education:
License/Certification:
Ability to Relocate:
Work Location: In person
Clear All
0 Retail Store Customer Service Representative jobs found in Florence, AL area