Retail Store Customer Service Representative jobs in Helena, MT

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Butte, MT FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

     
    Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! 

    What is the Process to get Started? 
    Step 1 – Online Application 

    Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/  
    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners  

    Step 2 – Digital Interview  

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions  
    You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation  

    Step 3 – In-Store Interview 

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. 

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. 

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. 

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
    • Ensure high levels of customer satisfaction through excellent sales service
    • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    • Build productive trust relationships with wholesale and retail customers
    • Process sales transactions accurately and consistent with policies and procedures
    • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    • Maintain precise work order files and formulas
    • Pull appropriate products from the sales floor or warehouse
    • Tint and mix products, as needed, to customer specifications
    • Stock shelves and set up displays
    • Clean store equipment
    • Load/unload delivery trucks
    • Assist in making deliveries, as needed
    • Maintain in-stock and presentable condition assigned areas
    • Remain knowledgeable on products offered and discuss available options
    • Comply with inventory control procedures
    • Suggest ways to improve sales 
    Minimum Requirements:
    • Must be at least eighteen (18) years of age 
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
    • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
    • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

     

    Preferred Qualifications:
     

    • Have a valid, unrestricted Driver’s License
    • Have at least a High School diploma or GED
    • Have at least one (1) year experience working in a delivery, retail, or customer service position
    • Have previous work experience selling paint and paint related products
    • Have previous work experience operating tinting and mixing equipment
    • Ability to read, write, comprehend, and communicate in more than one language
    • Ability to read, write, comprehend, and communicate in Spanish

    About the Company:
    Sherwin-Williams



  • 9 Days Ago

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Retail Store Customer Service Specialist
  • The Sherwin-Williams Company
  • Bozeman, MT FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 26 Days Ago

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Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Bozeman, MT FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 1 Month Ago

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Customer Service Representative, Medical Store
  • Norco, Inc
  • Missoula, MT FULL_TIME
  • Company DescriptionFounded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned...
  • 15 Days Ago

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Retail Customer Service Cashier
  • Love's
  • Missoula, MT FULL_TIME
  • Req ID: 434945 Address: 8077 Hwy 10 West Missoula, MT, 59808 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitiv...
  • Just Posted

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Retail customer service
  • FedEx
  • Bozeman, MT FULL_TIME
  • Compensation : $16.20 - $18.65. The estimate displayed represents the typical salary range or starting rate of candidates hired in your area. Factors that may be used to determine your actual salary m...
  • 1 Month Ago

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0 Retail Store Customer Service Representative jobs found in Helena, MT area

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Cake Decorator
  • Albertsons
  • Helena, MT
  • Job Description A Day in the Life: As a Cake Decorator, no one day is ever the same. You will use your artistic and crea...
  • 4/26/2024 12:00:00 AM

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Retail Sales Associate PT
  • Smart Foodservice Stores LLC
  • Missoula, MT
  • Join Our Community of Food People! QUALITY AND DEDICATION BEGINS WITH OUR TEAM, SO JOIN CHEF’STORE TODAY! We work as one...
  • 4/25/2024 12:00:00 AM

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Full & Part Time Retail Sales Associate
  • Kohls
  • Helena, MT
  • Responsibilities Creates a friendly and welcoming environment by greeting and offering assistance to customers You are t...
  • 4/24/2024 12:00:00 AM

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Dir- Marketing & Operations
  • Marriott
  • Helena, MT
  • Marriott Dir- Marketing & Operations Helena , Montana Apply Now Additional Information Director of Marketing and Operati...
  • 4/24/2024 12:00:00 AM

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Retail Seasonal Sales Associate - North City Center
  • The Gap
  • Helena, MT
  • We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As...
  • 4/22/2024 12:00:00 AM

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Part-Time Sales Associate - Famous Footwear
  • Famous Footwear
  • Helena, MT
  • Overview: At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isnt about standing ou...
  • 4/22/2024 12:00:00 AM

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Wireless Retail Sales Associate - US W1872
  • OSL Retail Services Inc
  • Helena, MT
  • Overview: Mobile Expert Job Description Opportunity Awaits! Calling all tech-savvy go-getters looking for a Sales Role w...
  • 4/22/2024 12:00:00 AM

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Cashier
  • WinCo Foods
  • Helena, MT
  • About Us: Join WinCo Foods at the forefront of customer-centric service, where people matter the most. As a Cashier, you...
  • 4/22/2024 12:00:00 AM

Helena (/ˈhɛlɪnə/) is the state capital of the U.S. state of Montana and the county seat of Lewis and Clark County. Helena was founded as a gold camp during the Montana gold rush, and was established in 1864. Over $3.6 billion of gold was extracted in the city limits over a duration of two decades, making it one of the wealthiest cities in the United States by the late nineteenth century. The concentration of wealth contributed to the city's prominent, elaborate Victorian architecture. At the 2010 census Helena's population was 28,190, making it the fifth least populous state capital in the Un...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$23,760 to $29,019
Helena, Montana area prices
were up 3.1% from a year ago