Retail Store Customer Service Representative jobs in Salt Lake City, UT

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Salt Lake, UT PART_TIME
  • Williams-Sonoma Inc. 

      Customer Service Representatives – Work from Home in Utah!
    Now hiring part-time staff until July 2024

     

    Why you and why us?

    Who are our Customer Service Representatives? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY. 

    What Benefits do you offer?

    • 40% Discount on most merchandise!
    • Fun contests / rewards and recognition programs
    • Paid Training from the comfort of your home
    • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
    • Pay = $15.00/hr *compensation may differ due to individual state wage requirements*

    Essential Functions: The nuts and bolts

    • Address customer questions and concerns regarding product and delivery information
    • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
    • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
    • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
    • Perform other duties as assigned

    Qualifications: What you need to apply

    • High School diploma or GED
    • 1 – 2 years previous customer service experience
    • Experience in a performance-based or metric-driven environment
    • Strong ability to communicate both verbally and written with capable data entry skills

    Important Facts: MUST HAVE THESE FOR CONSIDERATION

    •  Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
    •  Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
     
    Technology Requirements Overview:

    In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.

    Devices not acceptable:

    Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

    Operating Systems:

    • Windows 10 Home, Windows 10 Pro, or Windows 10 Pro for Workstations
    • Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    • Mac IOS 12 or newer 

    What if I have an Education or Enterprise edition of Windows?

    Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).

    What if I am using a Windows Insider version of Windows?

    Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.

    What if I am using an older version of Windows?

    We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.

    What kind of software do I need?

    A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.

    What antivirus protection do I need?

    You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.

    Web Browser:

    Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.

    Processor:

    Random Access Memory (RAM):

    • 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment.

    Internal Storage:

    You must have enough free space available to both install needed systems and run these systems effectively.

    Display/Monitor:

    Minimum Optimal Screen Resolution:

    • 1920x1080

    Devices and peripherals needed:

    • External mouse* (wired preferred)
    • Keyboard (wired preferred)
    • Webcam (will be utilized for Training and meetings) 
    • USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
      • “Unified Communications” type headset
      • “Gaming” headsets if they meet requirements
      • We highly recommend you have the following headsets for best results during your employment. 
        • Plantronics Blackwire 3210/3220
        • Jabra Evolve 20 UC
        • Other recommendations will be included in the system requirements documentation provided later in the process
      • Headset models NOT supported
        • MPOW 
        • Cyber Acoustics
        • Logitech H390 (with windows 11 based computers) 
        • NUBOW
     

    *We do not recommend using built-in laptop trackpads

    Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
     

     


     

     

     

     

  • 6 Days Ago

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Customer Service Representative
  • Whipple Service Champions
  • Salt Lake, UT FULL_TIME
  • Overview Ready to Trade Doubt for Direction in Your Career? Join Whipple Service Champions Top Tier Team! Looking to trade up to a better opportunity? If you're seeking a career-focused opportunity wi...
  • 1 Month Ago

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Customer Service Representative
  • Cottonwood Heights Parks and Recreation Service...
  • Cottonwood, UT FULL_TIME
  • Job Description Customer Service Representative Job Discription PAY RANGE/WORKING CONDITIONS: $15.00-$16.50/hr DOE; Part time, non-seasonal and seasonal positions that have a flexible schedules. FREE ...
  • 11 Days Ago

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Customer Service Associate, Electronics
  • Marshall Retail Group
  • Salt Lake, UT FULL_TIME
  • Calling all electronics fanatics and audiophiles in the retail world! Want to be part of a FANTASTIC, fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have retail ...
  • 1 Month Ago

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Customer Service Associates & Sales Leads, Multiple Locations!
  • Marshall Retail Group
  • Salt Lake, UT FULL_TIME
  • Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We are now looking to fill C...
  • 1 Month Ago

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Store Customer Service Specialist
  • Sherwin
  • Draper, UT FULL_TIME
  • This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about She...
  • 1 Day Ago

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0 Retail Store Customer Service Representative jobs found in Salt Lake City, UT area

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Regional Sales Manager - HFS
  • The Better Being Co.
  • Salt Lake City, UT
  • About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the mos...
  • 3/29/2024 12:00:00 AM

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Retail Customer Service
  • Ezcorp Inc
  • Tooele, UT
  • We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to st...
  • 3/27/2024 12:00:00 AM

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Business Development Representative
  • Naumann/Hobbs Material Handling
  • Salt Lake City, UT
  • Naumann/Hobbs is looking for YOU to fill our Business Development Representative position in the Salt Lake City, UT area...
  • 3/27/2024 12:00:00 AM

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PRODUCE/CLERK
  • Kroger
  • Salt Lake City, UT
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/27/2024 12:00:00 AM

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Sales Representative - FT (Up to $150,000 annually)
  • Bartlett Roofing
  • Salt Lake City, UT
  • Hiring for April 2024 Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry a...
  • 3/26/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Salt Lake City, UT
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Sales Representative
  • Bartlett Roofing
  • Salt Lake City, UT
  • Hiring for April 2024 Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry a...
  • 3/26/2024 12:00:00 AM

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Sales Manager (Part Time) - 24H210
  • Carters
  • West Valley City, UT
  • Employee Type: Regular If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within th...
  • 11/7/2023 12:00:00 AM

Salt Lake City has an area of 110.4 square miles (286 km2) and an average elevation of 4,327 feet (1,319 m) above sea level. The lowest point within the boundaries of the city is 4,210 feet (1,280 m) near the Jordan River and the Great Salt Lake, and the highest is Grandview Peak, at 9,410 feet (2,868 m). The city is in the northeast corner of the Salt Lake Valley surrounded by the Great Salt Lake to the northwest, the steep Wasatch Range to the east, and Oquirrh Mountains to the west. Its encircling mountains contain several narrow canyons, including City Creek, Emigration, Millcreek, and Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$26,158 to $31,936
Salt Lake City, Utah area prices
were up 2.3% from a year ago