Retail Store Manager - Museum jobs in Akron, OH

Retail Store Manager - Museum plans and directs the day-to-day operations of a retail store within a museum. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Additionally, Retail Store Manager - Museum forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. May require a bachelor's degree or its equivalent. Lead and directs the work of others. Typically reports to Retail Store Manager, Sr. The Retail Store Manager - Museum supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Retail Store Manager - Museum typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

A
Museum Guide
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail

    Museum Guide

    Part-time

    SUMMARY

    This position is the first point of contact for visitors and provides information about the museum and exhibitions. Museum Guides foster a welcoming, inclusive, and comfortable environment for all visitors. Works as part of a professional, service-oriented team, promoting the museum, supporting cultural experiences, and generating revenue at the Museum Shop and Visitor Services Desk. The staff also assists the security team in protecting the museum, employees, and visitors against theft and accidents. Guides visitors to follow expected safety and social distancing protocol.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Visitor Experience:

    • Welcome, greet, orientate, and direct visitors at front desk or in galleries as assigned. Provide outstanding guest service and build long-term guest relationships.
    • Develop a thorough knowledge of museum operations and keep current with museum programs and special events through resources such as the museum’s website, social media sites, weekly e-blast, Outlook calendar and publications.
    • Be familiar with and able to facilitate discussions around the artists and exhibitions, current and upcoming.
    • Know and able to discuss the building’s physical layout and architectural features.
    • Review daily schedule of events and communicate relevant information to other staff/hosts as needed.
    • Answer the museum’s main telephone line, dispense general information or transfer calls to appropriate staff members. Communicate through email with appropriate staff members.
    • Operate computer programs including admission and customer relations system and proficiency with MS Office Suite (Word, Excel, PowerPoint).
    • Track visitor information and attendance in database system.
    • Sell memberships and share membership benefits.
    • Conduct day-to-day shop activities such as processing transactions through the point-of-sale system, proper and accurate cash handling, performing opening, closing duties, and maintaining cleanliness and neatness of workspace to proper standard.
    • Assist with processing and shipping orders placed from outside the Shop, checking in merchandise, restocking merchandise, resetting displays, and conducting annual physical inventory.
    • Upkeep of the space around visitor experience desks and galleries during shift, including tidying lobby and gallery areas, refilling brochure racks, and notifying maintenance as needed.
    • Attend ongoing meetings, trainings, and professional development opportunities.

    Gallery Engagement and Interpretation:

    • Engages gallery visitors in connecting with, engaging with, and understanding artworks in the. museum’s collection and special exhibitions. Engagement techniques include games, role-playing, sensory exploration, and conversation facilitation.
    • Assist visitors in hands-on studio spaces.
    • Participate in training on the museum’s collection, special exhibitions, classroom management, museum best practices and other relevant topics. Training will take place approximately 6 times per year and museum guides will be paid for this time.
    • Assists in data collection related to gallery audiences.
    • Helps maintain collection gallery engagement supplies.

    Museum Protection:

    • Observe visitors in the gallery and take proactive action as needed to prevent potential damage to artwork.
    • Gently and respectfully remind visitors of security concerns (no touching, no food or drinks, no large bags, etc.) Encourage questions and discussion of the artwork.
    • Have visitors place large bags and other objects inappropriate for the galleries in lockers.
    • Inspect art objects, labels, and lights/furnishings for signs of change or damage.
    • Report damage or change in condition of objects immediately to the Collections Manager, security staff and Visitor Experience Manager. Completes incident reports as needed.
    • Alert security staff as needed to ensure a safe environment for artwork and visitors.
    • Maintains a basic understanding of our emergency, radio, and art handling procedures.
    • Assist in disaster and emergency situations with evacuation and crowd control.
    • Attend training sessions on emergency protocol, radio etiquette and procedure, and reporting incidents.
    • Other duties as assigned.

    QUALIFICATIONS and CHARACTERISTICS:

    High school diploma or GED preferred. Customer service and/or public engagement experience required. Excellent verbal communication skills with ability to be both friendly and authoritative. Ability to communicate effectively with individuals of varying social and cultural backgrounds, excellent rapport with children and adults. The ability to work well as part of a team; good interpersonal skills; creativity, energy, and enthusiasm. Ability to remain calm in stressful situations, resolve complaints with tact and courtesy, and deescalate challenging situations. Ability to anticipate, intervene, and prevent potentially harmful circumstances to artwork. Dependability, flexibility, and adaptability in a dynamic event-driven environment. Attention to detail and the ability to stay alert for long periods of time in a quiet environment. Knowledgeable in standard computer applications and programs, e.g., Microsoft Word, Microsoft Excel, and Outlook email. Maintains a neat appearance and good personal hygiene. Safety-oriented. Appreciation of art required. This is an hourly position requiring availability for weekend, evening, and possibly holiday shifts.

  • 12 Days Ago

A
Event Manager
  • Akron Art Museum
  • Akron, OH FULL_TIME
  • To apply by mail Event Manager $47k to $55k SUMMARY The Events Manager is responsible for developing rental and event opportunities at the Akron Art Museum. Establishes efforts to promote the museum a...
  • 9 Days Ago

K
Retail Store Manager
  • Karen's Hallmark
  • Medina, OH FULL_TIME
  • Great customer service. Strong leadership and organizational skills. Able to manage a sales staff of 6-10 people. Basic knowledge of Microsoft office. Basic knowledge of Merchandising.''Paid Training:...
  • 4 Days Ago

G
Retail Assistant Store Manager
  • Goodwill Industries of Akron
  • Kent, OH FULL_TIME
  • Goodwill Industries of Akron, OH is looking to hire an Assistant Store Manager. Are you goal-oriented and looking for an opportunity to prove yourself? Are you a get-it-done type of person who is inte...
  • 10 Days Ago

S
Retail Store Manager
  • Shoe Sensation, Inc.
  • Kent, OH FULL_TIME
  • This is a salary position that is eligible for full time benefits and bonuses. Company Overview: We LOVE Shoes!!! Our mission at Shoe Sensation, Inc. is to provide quality and brand name footwear for ...
  • 10 Days Ago

O
Retail Assistant Store Manager
  • Ollie's Bargain Outlet
  • Cuyahoga Falls, OH FULL_TIME
  • Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Retail Store Manager - Museum jobs found in Akron, OH area

C
Retail Store Manager
  • CVS
  • Canton, OH
  • / / Retail Store Manager **Retail Store Manager** **Job ID:** 1929599BR **Category:** Retail Store Manager **Address:** ...
  • 3/28/2024 12:00:00 AM

A
Retail Store Manager 1 - Focus - Elyria, OH (Elyria)
  • American Telephone and Telegraph Company
  • Elyria, OH
  • Enhance Your Experience Get a newer, better browser (it's free!) Ready for an A different browser will keep you connecte...
  • 3/28/2024 12:00:00 AM

U
Retail Sales Manager
  • Ulta
  • Canton, OH
  • **Retail Sales Manager** CAROUSEL_PARAGRAPH * Canton, Ohio * Retail Management * Full Time * 176229 ** Share Job** ** Jo...
  • 3/27/2024 12:00:00 AM

C
Retail Store Manager
  • Clothes Mentor
  • Canton, OH
  • Retail Store Manager Summary Title:Retail Store ManagerID:4003839Company:Clothes MentorLocation:Canton, OHJob Status:Ful...
  • 3/26/2024 12:00:00 AM

E
Retail Store Manager
  • Express Stores, LLC
  • Canton, OH
  • ** Retail Store Manager** **Job Category****:** Sales **Requisition Number****:** RETAI02511 Showing 1 location **Job De...
  • 3/26/2024 12:00:00 AM

D
Retail Sales Manager
  • Duluth Trading Company
  • Canton, OH
  • ** Retail Sales Manager** **Job Category****:** Retail **Requisition Number****:** RETAI03787 Showing 1 location **Job D...
  • 3/26/2024 12:00:00 AM

D
STORE MANAGER
  • Dollar Tree
  • Wickliffe, OH
  • Job Description Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set you...
  • 3/26/2024 12:00:00 AM

B
Store Manager
  • Bridgestone America, Inc.
  • Elyria, OH
  • **Store Manager** Employee: Regular : Full time Location: Elyria , OH Team: Retail : 2022_04882 Zip Code: 44035 Posted D...
  • 3/24/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Manager - Museum jobs
$48,547 to $73,109
Akron, Ohio area prices
were up 1.6% from a year ago