Retail Store Manager - Museum plans and directs the day-to-day operations of a retail store within a museum. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Additionally, Retail Store Manager - Museum forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. May require a bachelor's degree or its equivalent. Lead and directs the work of others. Typically reports to Retail Store Manager, Sr. The Retail Store Manager - Museum supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Retail Store Manager - Museum typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Museum Guide
Part-time
SUMMARY
This position is the first point of contact for visitors and provides information about the museum and exhibitions. Museum Guides foster a welcoming, inclusive, and comfortable environment for all visitors. Works as part of a professional, service-oriented team, promoting the museum, supporting cultural experiences, and generating revenue at the Museum Shop and Visitor Services Desk. The staff also assists the security team in protecting the museum, employees, and visitors against theft and accidents. Guides visitors to follow expected safety and social distancing protocol.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Visitor Experience:
Gallery Engagement and Interpretation:
Museum Protection:
QUALIFICATIONS and CHARACTERISTICS:
High school diploma or GED preferred. Customer service and/or public engagement experience required. Excellent verbal communication skills with ability to be both friendly and authoritative. Ability to communicate effectively with individuals of varying social and cultural backgrounds, excellent rapport with children and adults. The ability to work well as part of a team; good interpersonal skills; creativity, energy, and enthusiasm. Ability to remain calm in stressful situations, resolve complaints with tact and courtesy, and deescalate challenging situations. Ability to anticipate, intervene, and prevent potentially harmful circumstances to artwork. Dependability, flexibility, and adaptability in a dynamic event-driven environment. Attention to detail and the ability to stay alert for long periods of time in a quiet environment. Knowledgeable in standard computer applications and programs, e.g., Microsoft Word, Microsoft Excel, and Outlook email. Maintains a neat appearance and good personal hygiene. Safety-oriented. Appreciation of art required. This is an hourly position requiring availability for weekend, evening, and possibly holiday shifts.
0 Retail Store Manager - Museum jobs found in Akron, OH area