Retail Store Manager - Museum plans and directs the day-to-day operations of a retail store within a museum. Develops strategies to improve customer service, drive store sales, and increase profitability. Being a Retail Store Manager - Museum ensures customer needs are met, complaints are resolved, and service is quick and efficient. Ensures all products and displays are merchandised effectively to maximize sales and profitability. Additionally, Retail Store Manager - Museum forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas. May require a bachelor's degree or its equivalent. Lead and directs the work of others. Typically reports to Retail Store Manager, Sr. The Retail Store Manager - Museum supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Retail Store Manager - Museum typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Rock Hall Culture and DEA&I Statement:
At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We intentionally foster a diverse & equitable museum that encourages & embraces creativity & innovation. As a community leader, we value, empower, & respect all people. We provide all team members with equal access to information, development, & opportunity. We acknowledge historical inequities & purposefully create an environment where each person feels accepted, appreciated, & safe to utilize their unique experiences & perspectives. Diversity, Equity, Accessibility, & Inclusion is more than just a policy. It supports our mission and defines our future.
Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.
Summary:
The Sales Associate drives the energy within the Rock Hall store. They are a positive team player through supporting daily processes, maintaining product and visual standards, and adapting in the fast-paced store environment. They are energized, curious and take initiative to understand the Museum goals. They build relationships naturally through being open, engaging and embracing individuality & style. This is a 90 day temporary position to support our busiest seasons at the Rock Hall, but there are opportunities for it to lead to a permanent position based on performance, availability, and personal desire.
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Employer's Rights:
This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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