Retail Store Operations Director jobs in Battle Creek, MI
Retail Store Operations Director directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Being a Retail Store Operations Director designs strategies to increase profits and makes recommendations for operational improvement. Requires a bachelor's degree. Additionally, Retail Store Operations Director typically reports to top management. The Retail Store Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Store Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Retail Store Operations Director jobs
VP of Commercial Retail Store Operations
- Goodwill Industries of Southwestern Michigan
-
Kalamazoo, MI
FULL_TIME
-
JOB DESCRIPTION – VP of COMMERCIAL RETAIL STORE OPERATIONSPosition title: Vice President of Commercial Retail OperationsClassification: Executive Leadership StaffSupervised by: CEOSupervises: Retail & E-Commerce Store Leadership TeamsWHY WORK FOR GOODWILL?Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building yourprofessional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.ABOUT OUR ORGANIZATIONGoodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 250 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six-county territory. At Goodwill SWMI, the work we do is effective in the lives of the individuals we serve and, in turn, in the communities in which we live.Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.Our organization’s values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.Want to learn more about Goodwill SWMI? Go to our website at: www.goodwillswmi.orgSummary of Position:The Vice President of Retail Operations for our Goodwill Industries SWMI thrift store division plays a pivotal role in overseeing and driving the operational excellence of our thrift store chain. Reporting directly to the Chief Executive Officer (CEO), the VP of Retail Operations will be responsible for developing and executing strategies to optimize store performance, enhance customer experience, and ensure profitability across all locations. This role requires a dynamic leader with a strong understanding of thrift store operations, a passion for retail, and the ability to inspire and lead teams to success. A leader who creates an environment and culture that focuses on fulfilling the company’s mission, vision, and values.Key Responsibilities:
- Operational Strategy:
- Develop and implement strategic initiatives to drive operational efficiency, improve productivity, and maximize profitability.
- Inform and engage our community of shoppers, ensuring they are knowledgeable about and aligned with the vision and mission of Goodwill Industries.
- Establish and maintain operational policies and procedures to ensure consistency and compliance across all stores.
- Identify opportunities for process improvements and cost-saving measures while maintaining high-quality standards.
- Store Performance Management:
- Safety is priority one. This position, working closely with all retail stores, is responsible for promoting and maintaining a safe working environment. Develops and implements strategies, action plans, staffing, and procedures to optimize processing and maximize the monetizing of donated goods.
- Oversee the performance of all thrift store locations, including sales targets, inventory management, and customer service standards.
- Analyze sales data, financial reports, and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement.
- Collaborate with store managers to develop action plans to address performance gaps and drive sales growth.
- Responsible for the daily operations and top and bottom-line performance in revenue generating business operations (i.e., retail stores, outlet store, and e-commerce). Establish and maintain procedures to yield desired outcomes for key performance indicators of donated goods and retail sales.
- Assists in the development of team goals and objectives and monitor progress towards achieving those goals.
- Customer Experience:
- Champion a customer-centric culture focused on delivering exceptional service and fostering long-term customer relationships.
- Implement strategies to enhance the overall shopping experience, including merchandising, store layout, and product presentation.
- Monitor customer feedback and satisfaction metrics to identify opportunities for improvement and implement corrective actions as needed.
- Team Leadership and Development:
- Provide leadership, guidance, and support to store managers and regional teams, fostering a culture of diversity, accountability, collaboration, and continuous improvement.
- Recruit, train, and develop talent at all levels to ensure a high-performing and motivated workforce.
- Conduct regular performance evaluations, set goals, and provide ongoing coaching and feedback to drive employee engagement and development.
- Safety is priority one. This position, working closely with all retail stores, is responsible for promoting and maintaining a safe working environment. Develops and implements strategies, action plans, staffing, and procedures to optimize processing and maximize the monetizing of donated goods.
- Responsible for the daily operations and top and bottom-line performance in revenue generating business operations (i.e., retail stores, outlet store, and e-commerce). Establish and maintain procedures to yield desired outcomes for key performance indicators of donated goods and retail sales.
- Assists in the development of team goals and objectives and monitor progress towards achieving those goals.
- Vendor and Supplier Management:
- Develop and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective procurement of merchandise and supplies.
- Negotiate favorable terms and contracts to optimize profitability and mitigate risks.
Qualifications:- Bachelor’s degree in business administration, Retail Management, or related field; MBA a plus.
- Proven history of success in senior retail operations leadership roles, preferably within the thrift store or resale industry.
- Strong business acumen with a deep understanding of retail operations, merchandising, and inventory management.
- Excellent analytical skills with the ability to interpret financial data, sales reports, and KPIs to drive informed decision-making.
- Exceptional leadership abilities with a demonstrated capacity to inspire and motivate teams to achieve goals and exceed expectations.
- Analytical thinker with the ability to develop and execute innovative strategies to drive business growth and operational excellence.
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Results-oriented mindset with a focus on delivering measurable results and driving continuous improvement.
Valid driver’s license. Reliable personal transportation.Must pass a pre-employment drug screen, theft-related background check and be insurable under the agency’s automobile insurance policy.This job description outlines the primary responsibilities and qualifications for the Vice President of Retail Operations position. The role may evolve over time, and additional duties may be assigned as deemed necessary by the company.
- Operational Strategy:
- 24 Days Ago
GC Retail Operations Associate Store 321
- Guitar Center
-
Portage, MI
PART_TIME
- " Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to y...
- 10 Days Ago
Retail Team Leader
- Gordon Food Service Store LLC
-
Battle Creek, MI
FULL_TIME
- Location - MP021 30 Columbia Ave E Ste B Battle Creek Mi Hiring Immediately! Pay: $18 /hour (based on experience) Location - 30 Columbia Ave E Ste B, Battle Creek, MI 49015 Work/Life balance - We offe...
- Just Posted
Director of Operations
- StructureTec
-
Kalamazoo, MI
FULL_TIME
- Primary Function:The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently an...
- 1 Month Ago
Store Manager (SM) - Outlet Shoppes at Fremont - Carter's & OshKosh B'gosh
- Carter's | OshKosh B'gosh Retail
-
Fremont, IN
FULL_TIME
- Job Description: Love babies and kids? Looking for a flexible, friendly place to grow your career? Consider the possibilities as a Store Manager at Carter's. Carter's, Inc. is the largest branded mark...
- 19 Days Ago
Retail Operations Associate
- Dick's Sporting Goods
-
Portage, MI
FULL_TIME
- At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes t...
- 10 Days Ago
Filters
- Current Active Filter
- Battle Creek, MI
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Retail Store Operations Director jobs found in Battle Creek, MI area
Vice President - Farm and Retail
- Viridian Staffing
-
Battle Creek, MI
- Are you an experienced Cannabis Cultivator with a significant presence on social medial? Have you overseen a vertically ...
- 4/25/2024 12:00:00 AM
Cashier
- Rite Aid Corporation
-
Battle Creek, MI
- **Cashier** CAROUSEL_PARAGRAPH * Battle Creek, Michigan * Store Associates - Cashier * 157324 ** Share Job** ** Job Desc...
- 4/25/2024 12:00:00 AM
Cashier 3rd Shift - 4954 W. Columbia
- WALTERS-DIMMICK PETROLEUM, INC.
-
Battle Creek, MI
- $14.00 to 16.00/hour Morning, noon, and night, we rely on our team of Crew Members to be the face of Johnny's. We count ...
- 4/24/2024 12:00:00 AM
Cashier (Part-Time, Full-Time)
- Ace Hardware
-
Battle Creek, MI
- Ace Hardware offers not just a job, but a meaningful and rewarding career As a Cashier you will: Follow all cash registe...
- 4/23/2024 12:00:00 AM
Grocery Manager
- Meijer
-
Battle Creek, MI
- As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community...
- 4/23/2024 12:00:00 AM
Grocery Team Leader
- Meijer
-
Battle Creek, MI
- As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community...
- 4/23/2024 12:00:00 AM
Retail Store Clerk (PT or FT)
- Kroger
-
Battle Creek, MI
- Kroger invites all Retail Store Clerk candidates to experience big opportunities in a place that feels like home. Your r...
- 4/22/2024 12:00:00 AM
Assistant Store Manager - Lakeview Square Mall, Battle Creek, MI
- DTLR
-
Battle Creek, MI
- Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience...
- 4/21/2024 12:00:00 AM
About Battle Creek, Michigan
Battle Creek is a city in the U.S. state of Michigan, in northwest Calhoun County, at the confluence of the Kalamazoo and Battle Creek rivers. It is the principal city of the Battle Creek, Michigan Metropolitan Statistical Area (MSA), which encompasses all of Calhoun County. As of the 2010 census, the city had a total population of 52,347, while the MSA's population was 136,146.
According to the United States Census Bureau, the city has a total area of 43.73 square miles (113.26 km2), of which 42.61 square miles (110.36 km2) is land and 1.12 square miles (2.90 km2) is water, making Battle Cree...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Operations Director jobs
$174,439 to $268,872
Battle Creek, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Retail Store Operations Director do?
Retail Store Operations Director in Ogden, UT
Off-the-shelf software and solutions—although useful for important tasks such as monitoring employee attendance and managing payroll—typically produce generic schedules that don’t take into account store-specific factors and workload fluctuations.
December 13, 2019
Retail Store Operations Director in Rochester, NY
My training period was spilt between spending time within stores and with different Area Manager colleagues.
February 18, 2020
Retail Store Operations Director in Las Vegas, NV
As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans in place to ensure we deliver our vision and significantly expand our business.
February 08, 2020