Retail Store Operations Director jobs in Grand Rapids, MI

Retail Store Operations Director directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Being a Retail Store Operations Director designs strategies to increase profits and makes recommendations for operational improvement. Requires a bachelor's degree. Additionally, Retail Store Operations Director typically reports to top management. The Retail Store Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Store Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Service Manager
  • Bridgestone Retail Operations
  • Grand Rapids, MI FULL_TIME
  • Position Summary
    Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

    Responsibilities
    • Customer service.
    • Drive store Sales & promotions.
    • Build Customer Satisfaction & Loyalty.
    • Creating Results for Teammates, Customers and the Company.
    • Understand alternative tire sourcing and competitors.
    • Payroll, budgets and store goals.
    • Responsible for record keeping and relevant financial information.
    • Manage, schedule and assign staff according to their skill level.
    • Attend paid training to stay up-to-date with new developments in the automotive service industry.
    • Follow up with customers to obtain feedback and ensure they are satisfied with the received.
    • Other duties as assigned.

    Minimum Qualifications
    • High School Diploma or equivalent.
    • Demonstrated success in retail sales management.
    • Problem solving as it relates to customer complaints. 
    • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays. 
    • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty. 
    • Teammate and customer communication skills. 
    • Negotiation and conflict resolution skills. 
    • Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles. 
    •  Must have completed all current and required BSRO store education courses & modules required for this position. 

    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
  • 28 Days Ago

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Retail Store - Merchandiser
  • Central Network Retail Group, LLC
  • Grand Rapids, MI FULL_TIME
  • If you are looking for an opportunity to join a great team, look no further! Central Network Retail Group (CNRG) is a multi-format hardware and building materials business. We are looking for several ...
  • 8 Days Ago

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Operations Supervisor
  • CVS Health Retail
  • Grand Rapids, MI FULL_TIME
  • An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focu...
  • 1 Month Ago

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Store Associate
  • CVS Health Retail
  • Grand Rapids, MI FULL_TIME
  • Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and exper...
  • 1 Month Ago

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Store Manager in Training
  • CVS Health Retail
  • Grand Rapids, MI FULL_TIME
  • The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future ...
  • 19 Days Ago

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Retail Sales
  • Cracker Barrel Old Country Store, Inc.
  • Grandville, MI OTHER
  • Store LocationUS-MI-Grandville Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfect birthday gif...
  • 1 Month Ago

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0 Retail Store Operations Director jobs found in Grand Rapids, MI area

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Managing Director - J Recruiting Services (Retail Industry)
  • J Recruiting Services
  • Grand Rapids, MI
  • Location: This role is 100% remote but you must live within driving distance of Grand Rapids for client and/or team meet...
  • 4/22/2024 12:00:00 AM

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Director, Food Safety and Compliance
  • SpartanNash Company
  • Byron Center, MI
  • At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
  • 4/22/2024 12:00:00 AM

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RETAIL Associate-Part Time NOW HIRING Knapps Crossing
  • The TJX Companies, Inc.
  • Grand Rapids, MI
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same com...
  • 4/22/2024 12:00:00 AM

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Store Associate (PT or FT)
  • Dollar General
  • Grand Rapids, MI
  • Whether you're looking for a part-time job, or a long-term career, DG's 16,000 retail stores are rich with opportunity. ...
  • 4/22/2024 12:00:00 AM

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ReStore Manager
  • Tri-Cities Area Habitat For Humanit
  • Norton Shores, MI
  • Job Description Job Description This position oversees the daily operations of the ReStore from opening to closing and t...
  • 4/21/2024 12:00:00 AM

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Category Business Planner
  • SpartanNash Company
  • Byron Center, MI
  • At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
  • 4/21/2024 12:00:00 AM

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Cashier - 1205 Michigan Ave.
  • WALTERS-DIMMICK PETROLEUM, INC.
  • Grand Rapids, MI
  • $14.00-16.00/hour Morning, noon, and night, we rely on our team of Crew Members to be the face of Johnny's. We count on ...
  • 4/21/2024 12:00:00 AM

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Traveling Retail Merchandiser
  • SAS Retail Services
  • Grand Rapids, MI
  • Join our team of Travel Retail Merchandisers! In this role, we handle product movement at retail. We display it, we move...
  • 4/10/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Operations Director jobs
$171,435 to $264,241
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

Retail Store Operations Director in Ogden, UT
Off-the-shelf software and solutions—although useful for important tasks such as monitoring employee attendance and managing payroll—typically produce generic schedules that don’t take into account store-specific factors and workload fluctuations.
December 13, 2019
Retail Store Operations Director in Rochester, NY
My training period was spilt between spending time within stores and with different Area Manager colleagues.
February 18, 2020
Retail Store Operations Director in Las Vegas, NV
As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans in place to ensure we deliver our vision and significantly expand our business.
February 08, 2020