Retail Store Operations Director jobs in Saginaw, MI

As the DACUT Director of Retail Operations specializing in cannabis dispensaries, you will be a seasoned leader with extensive experience in retail operations, particularly within the framework of Michigan cannabis laws. Your role encompasses overseeing sales, inventory management, training, METRC compliance, and leadership development for our cannabis dispensary locations. Leveraging your comprehensive understanding of Michigan cannabis regulations, you will play a key role in shaping the success of our retail operations.

Key Responsibilities:

1. Cannabis Retail Strategy

   - Develop and execute a retail strategy tailored to the Michigan cannabis market, taking into account state laws, local regulations, and market trends.

   - Stay abreast of changes in Michigan cannabis laws and adjust operational strategies accordingly.

2. Sales Optimization

   - Implement and refine sales strategies to achieve revenue targets and maximize profitability.

   - Analyze sales data to identify opportunities for growth and areas for improvement.

   - Provide guidance and training to dispensary staff to enhance sales performance.

3. Inventory Management

   - Oversee and optimize inventory management processes, ensuring compliance with Michigan cannabis laws.

   - Collaborate with suppliers to manage product availability and maintain appropriate stock levels.

   - Implement best practices for inventory tracking and reconciliation.

4. METRC Compliance

   - Ensure strict adherence to METRC (Marijuana Enforcement Tracking Reporting Compliance) regulations and reporting requirements.

   - Implement and maintain processes to track and report cannabis product movements accurately.

   - Conduct regular audits to ensure compliance with METRC guidelines.

5. Training and Leadership Development

   - Develop and implement comprehensive training programs for dispensary staff, focusing on product knowledge, customer service, and compliance.

   - Provide leadership and mentorship to foster a positive and knowledgeable team culture.

6. Michigan Cannabis Laws and Regulatory Affairs

   - Maintain an up-to-date understanding of Michigan cannabis laws and regulatory requirements.

   - Ensure dispensary operations align with all applicable legal and regulatory standards.

   - Work closely with legal counsel to address any compliance concerns.

7. Customer Experience Enhancement

   - Collaborate with marketing teams to enhance the overall customer experience through promotions, events, and loyalty programs.

   - Monitor customer feedback and adjust strategies to continuously improve customer satisfaction.

8. Financial Management

   - Develop and manage budgets for retail operations, working closely with finance teams.

   - Analyze financial reports to identify cost-saving opportunities and revenue enhancement strategies.

9. Technology Integration

   - Identify and implement technology solutions specific to cannabis retail operations, including POS systems and compliance software.

   - Stay informed about industry-specific technologies and tools.

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or a related field; Master's degree preferred.

- 5 years of experience in retail operations, with a focus on cannabis dispensaries.

- Extensive knowledge of Michigan cannabis laws and regulatory requirements.

- Proven leadership skills and experience managing teams.

- Strong understanding of sales strategies, inventory management, and METRC compliance.

- Excellent communication and interpersonal skills.

- Adaptability to a dynamic and evolving regulatory environment.