Retail Store Operations Director jobs in Syracuse, NY

Retail Store Operations Director directs and oversees retail store operations and the operations team. Implements policies and procedures that increase operational effectiveness and maximize long-term store performance. Being a Retail Store Operations Director designs strategies to increase profits and makes recommendations for operational improvement. Requires a bachelor's degree. Additionally, Retail Store Operations Director typically reports to top management. The Retail Store Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Store Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Associate Director of Retail Operations
  • Syracuse University
  • Syracuse, NY FULL_TIME
  • Job #
    040649

    Department Code
    33000-7361

    Department
    Food Service

    Job Title
    Associate Director of Retail Operations

    Location
    Syracuse, NY

    Pay Range
    $82,000 - $100,000

    Pay Determination
    Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

    Staff Level
    S6

    FLSA Status
    Exempt

    Hours
    Standard University business hours

    8:30am – 5:00pm (academic year)
    8:00am – 4:30pm (summer)

    Hours may vary based on operational needs.

    Job Type
    Full-time

    Campus
    Syracuse, NY

    Unionized Position Code
    Not Applicable

    Job Description
    The Associate Director of Retail Operations will have responsibility in concept ideation, marketing, training, control costs, grow revenues, and all other facets of operations in multiple retail outlets with an operating budget of $12M. The Associate Director will be expected to engage with building stakeholders and the Executive Chef to create menus which are relevant to customers of our retail outlets. Further, the Associate Director must work closely with Centralized Services to ensure appropriate product is purchased, stored and arrange delivery logistics with the Associate Director of Centralized Services. The Associate Director of Retail Operations will be expected to explain and provide resources to support benchmarks financial targets in each café.

    Qualifications
    • Degree in Hotel/Restaurant Management or related field.
    • Ten (10) plus years related experience.
    • Experience in a high-volume multi-unit operation.

    Job Specific Qualifications
    • Understanding of Food Services information technology and POS systems preferred.
    • Must be able to teach and motivate supervisory staff, bargaining unit employees, student management, student employees, and temporary staff, to provide safe, nutritious meals for student customers, all while keeping NYS sanitation standards.
    • Franchise agreement experience is highly desirable for the Associate Director of Retail Dining at Syracuse University.

    Responsibilities
    • Manage the operational activities of all retail outlets which currently include 2 food courts, 10 cafes and 3 convenience stores generating annual revenue of ~$12M. Ensure compliance with franchise agreements, budget, quality guidelines, and safety. Maintain licensed franchise agreements and plan for future franchise opportunities to align with student dining expectations. Leverage new technology in areas to improve customer satisfaction and address labor deficiencies.
    • Work with the Executive Chef to develop appropriate menus, direct food purchases, monitor inventory, and forecast future purchasing and sales. Develop new and exciting menu themes, ideate new concepts, engage student customers, monitor, and maintain budgetary goals.
    • Develop budget recommendations, maintain records, review, and adjust labor and food costs to achieve departmental goals. Process receivables and authorize expenditures. Review and approve payroll.
    • Train employees to be successful at providing excellent customer service. Hold employees accountable for services excellence, awareness of food allergies, cross contact, proper food handling and cooking techniques. Identify efficiencies and cost control measures to improve bottom line results.
    • Meet individually and as a team with management members to define operational goals and objectives. Pro-actively provide recommendations on future enhancements to the program.
    • Successfully meet with your direct reports weekly with 30 minute one on ones. Engage with your teams’ direct reports and front-line staff weekly to learn more about their roles and responsibilities.

    Physical Requirements
    Not Applicable

    Tools/Equipment
    Not Applicable

    Application Instructions
    In addition to completing an online application, please attach a resume and cover letter.

    About Syracuse University
    Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

    The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

    About the Syracuse area
    Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

    EEO Statement
    Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

    Commitment to Supporting and Hiring Veterans
    Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

    Commitment to a Diverse and Inclusive Campus Community
    Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
  • 2 Months Ago

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Store Manager-R00012
  • S_Operations
  • Auburn, NY FULL_TIME
  • Rent A Center Ready to do your best work? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Employment and a Consistent Schedule Weekly Pay (companywid...
  • 9 Days Ago

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Retail Operations Supervisor
  • Staples Retail
  • East Syracuse, NY FULL_TIME
  • As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience...
  • 2 Months Ago

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GC Retail Operations Manager Store 819
  • Guitar Center
  • Syracuse, NY FULL_TIME
  • Pay Rate: $19.32/hr - $31.40/hr depending on background and experience. This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job postin...
  • 1 Month Ago

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Retail Sales Associate
  • The UPS Store #0906
  • Auburn, NY FULL_TIME
  • The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipmen...
  • 19 Days Ago

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Retail Supervisor, Product Operations - Fairmount Fair (NEW STORE)
  • Old Navy
  • Syracuse, NY FULL_TIME
  • About the RoleIn this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and...
  • 1 Month Ago

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0 Retail Store Operations Director jobs found in Syracuse, NY area

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Safety Coordinator
  • Verona Collective
  • Verona, NY
  • We are seeking a Cannabis Operations Safety Coordinator who will serve as the key support administrator for all cannabis...
  • 4/23/2024 12:00:00 AM

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Healthcare /Architect
  • Design Search Associates
  • Syracuse, NY
  • Sr. Healthcare Architect/Director This Firm is a progressive, award winning architectural design firm specializing in Re...
  • 4/22/2024 12:00:00 AM

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Temporary Support Associate
  • Coach
  • Syracuse, NY
  • Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers a...
  • 4/22/2024 12:00:00 AM

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Director of Poker Operations
  • Turning Stone Enterprises
  • Verona, NY
  • In your role as the Director of Poker Operations at Turning Stone Enterprises, you will directly report to the VP of Gam...
  • 4/22/2024 12:00:00 AM

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Safety Risk Manager
  • Carrols Corporation
  • Syracuse, NY
  • Carrols Corporation (NASDAQ: TAST) headquartered in Syracuse, NY is one of the largest restaurant franchisees in the Uni...
  • 4/21/2024 12:00:00 AM

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Safety Coordinator
  • Verona Collective
  • Verona, NY
  • We are seeking a Cannabis Operations Safety Coordinator who will serve as the key support administrator for all cannabis...
  • 4/21/2024 12:00:00 AM

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Director of Manufacturing Operations
  • Aspen Dental
  • Syracuse, NY
  • The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S...
  • 4/20/2024 12:00:00 AM

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Retail Store Manager
  • MacKenzie-Childs, LLC
  • Aurora, NY
  • Position Summary: The Store Manager partners with the Assistant Store Manager and Director of Retail to lead a profitabl...
  • 4/19/2024 12:00:00 AM

Syracuse is located at 43°2′49″N 76°8′40″W / 43.04694°N 76.14444°W / 43.04694; -76.14444 (43.046899, -76.144423). It is located about 87 miles (140 km) east of Rochester, 131 miles (210 km) east of Buffalo,and 150 miles (240 km) west of the state capital Albany. It is also the halfway point between New York City and Toronto, about 245 miles (390 km) from each, Toronto to the northwest and NYC to the southeast. According to the United States Census Bureau, the city has a total area of 25.6 square miles (66 square kilometres), of which 25.1 square miles (65 square kilometres) is land and 0.6...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Operations Director jobs
$175,676 to $270,779
Syracuse, New York area prices
were up 1.5% from a year ago

Retail Store Operations Director in Ogden, UT
Off-the-shelf software and solutions—although useful for important tasks such as monitoring employee attendance and managing payroll—typically produce generic schedules that don’t take into account store-specific factors and workload fluctuations.
December 13, 2019
Retail Store Operations Director in Rochester, NY
My training period was spilt between spending time within stores and with different Area Manager colleagues.
February 18, 2020
Retail Store Operations Director in Las Vegas, NV
As Australia’s brightest retail star, we have experienced great success in recent times but for Kmart this is just the beginning of our exciting journey ahead! We have big plans in place to ensure we deliver our vision and significantly expand our business.
February 08, 2020