Retail Store Operations Manager manages retail operations within a national store or outlet. Develops the overall operational strategy of the store business. Being a Retail Store Operations Manager develops and implements operational policies and procedures. Creates and implements operational strategies to drive the productivity, profitability and customer satisfaction of all stores. Additionally, Retail Store Operations Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Retail Store Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Retail Store Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Overview:
Duties:
- Assist the store manager in day-to-day operations and management of the retail store.
- Learn and develop skills in various areas of store management, including customer service, sales, inventory management, and employee supervision.
- Perform administrative tasks such as scheduling, payroll, and inventory tracking.
- Train and supervise employees to ensure excellent customer service and adherence to company policies.
- Assist with recruiting, interviewing, and hiring new employees.
- Handle cash transactions and ensure accurate cash handling procedures are followed.
- Utilize retail math skills to analyze sales data and make informed decisions regarding pricing, promotions, and inventory levels.
- Develop time management skills to effectively prioritize tasks and meet deadlines.
Requirements:
- Previous experience as a clerk or assistant manager in a retail setting is preferred.
- Strong math skills to perform calculations related to sales, inventory, and cash handling.
- Excellent communication and interpersonal skills to effectively interact with customers and employees.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Strong organizational skills to maintain accurate records and documentation.
- Willingness to learn and develop new skills in order to advance into a management role.
- Ability to negotiate and resolve conflicts in a professional manner.
Note: This position is a Manager in Training role where the successful candidate will receive on-the-job training and mentorship to prepare for future managerial positions within the company.
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 45 per week
Benefits:
Experience level:
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Weekly day range:
Experience:
Work Location: In person
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