Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Overview
This position is located in Knoxville, Tennessee.
We have an immediate opening for Full-Time Retail Store Supervisor who has experience with customer service in a retail environment to ensure a quality experience for our customers.
Your schedule will vary but will fall during our store hours : Monday-Friday 9am-6pm and Saturdays 9am-5pm.
What's in it for you?
In Addition, We Also Offer
Responsibilities
Assists customers entering our Product Store in a polite and courteous manner and uses creativity to effectively solve customer issues with the goal of creating complete customer satisfaction.
Supervises a team of 3 associates, manages day to day employee relations, and develops a strong team dynamic. Performs a variety of tasks including completing customer orders, upselling products, and processing returns / refunds.
Keeps accurate logs of any customer issues / concerns and ensures store is kept clean and stocked to ensure a positive customer experience.
Qualifications
Why Melaleuca
Why should you apply?
PLEASE NOTE : A COMPLETED MELALEUCA APPLICATION FOR EMPLOYMENT IS REQUIRED - A RESUME MAY BE ATTACHED BUT A RESUME ALONE IS NOT SUFFICIENT FOR CONSIDERATION
Last updated : 2024-04-06
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