Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Overview:
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Duties:
- Greet customers and assist them in finding the products they need
- Provide product knowledge and information to customers
- Demonstrate product features and benefits through product demos
- Assist customers with their purchases and process transactions accurately
- Maintain a clean and organized sales floor, including restocking shelves and arranging displays
- Answer customer inquiries in person, over the phone, or via email
- Handle customer complaints or concerns with professionalism and resolve issues to ensure customer satisfaction
- Stay up-to-date with product knowledge and industry trends to effectively promote sales
- Collaborate with team members to achieve sales goals
Skills:
- Strong customer service skills with the ability to build rapport with customers
- Basic math skills for handling cash transactions and providing accurate change
- Proficiency in technology sales, including knowledge of different devices and operating systems
- Excellent phone etiquette for handling customer inquiries over the phone
- Ability to handle stock inventory and restock shelves as needed
- Cash handling experience with accuracy and attention to detail
- Multilingual or bilingual skills are a plus, as it allows for better communication with diverse customers
- Experience in conducting product demonstrations is preferred
- Technical sales experience is a plus
Join our team as a Retail Sales Associate and enjoy a competitive salary, flexible scheduling options, employee discounts, and opportunities for career growth. Apply now to be part of our dynamic retail environment!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 38 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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