Retail Store Shift Supervisor supervises the staff of a retail store during an assigned shift. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail Store Shift Supervisor maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. Additionally, Retail Store Shift Supervisor requires a high school diploma. Typically reports to store manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
To be successful as a supervisor, you should be able to motivate a team of sales associates to meet sales goals and ensure that all duties are performed accurately on your assigned shifts. Ultimately, a top supervisor should be able to ensure smooth and efficient workflows and a positive customer experience resulting in achieved sales goals.
TITLE: Supervisor
DEPARTMENT: Retail
REPORTS TO: Store Manager, Assistant Manager
DIRECT REPORTS: Sales Team
SCHEDULE REQUIREMENT:
32-40 Hours Weekly
Open Availability
EXPERTISE AND SKILLS
-Proven experience in fast-paced retail environment
-Ability to use product knowledge
-Willingness to adapt and learn new skills
-Customer focus and service mindset
-Ability to coach a team to success
-Exceptional time management skills
-Ability to communicate effectively and with intention
-Innovative approach to problem solving
-Results-oriented
-Effective decision-making abilities
-Ability to create and embrace change
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0 Retail Store Shift Supervisor jobs found in Santa Ana, CA area